Richard Coots
Woodstock,GA
Summary
With a proven track record at Hp Mechanical, I excel in technical troubleshooting and fostering team collaboration. My expertise spans HVAC systems to building automation, highlighted by a dedication to safety and efficiency. Achievements include significantly enhancing system reliability and customer satisfaction, leveraging both hard and soft skills to drive business growth.
Overview
23
23
years of professional experience
1
1
Certification
Work History
HVAC Technician
Hp Mechanical
01.2023 - 01.2025
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Executed HVAC installations in diverse building types, ensuring meticulous attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Repaired and replaced motors, bearings and belts.
- Worked overtime, holidays and weekends to accommodate company needs.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Filled out detailed work orders for each job completed.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
Printing Press Operator Assistant
Sunbelt Printing & Graphics
04.2002 - 02.2005
- Maintained a clean and organized workspace to ensure efficient workflow and prevent accidents.
- Assisted in maintaining a safe work environment by following safety guidelines and assisting with equipment maintenance.
- Achieved consistent color matching by mixing ink colors accurately according to specifications.
- Delivered precise cuts on printed materials using cutting machines or hand tools, ensuring an excellent final product presentation.
Water Mitigation Technician/electrical Technician
RCM
01.2023 - 08.2023
- Promoted company reputation through exceptional service delivery, generating positive word-of-mouth referrals from satisfied clients.
- Performed accurate moisture readings with specialized tools for optimal drying conditions.
- Improved drying time by utilizing advanced equipment such as air movers, dehumidifiers, and moisture meters.
- Strengthened relationships with other contractors involved in the restoration process through effective collaboration efforts when necessary.
- Collaborated with insurance adjusters, documenting losses and ensuring timely claim processing for clients.
CEO
Superior Restoration & Roofing
07.2018 - 01.2022
- Implemented strategic plans to drive company growth.
- Negotiated contract terms to manage partnerships.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Strengthened brand standing through successful promotional efforts.
Lighting Technician
Top Notch Roofing& Construction
03.2013 - 07.2018
- Performed proper maintenance of lighting equipment, ensuring safety, and quality operations.
- Programmed consoles and loaded automated color change systems prior to events.
- Worked with other lighting technicians in set-up and operation of lighting equipment in television and film platforms.
- Analyzed and interpreted lighting designer's plans as well as detailed notes from stage management.
Independent Insurance Adjuster
Worley Insurance
08.2015 - 04.2018
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Reduced fraud instances by conducting meticulous investigations and identifying suspicious claims patterns.
- Conducted site visits to assess the extent of damage and accurately estimate repair costs for proper settlement calculations based upon industry standard guidelines applicable within respective jurisdictional areas where licensed as an Independent Insuran
- Monitored ongoing construction projects related to insured properties, ensuring compliance with contract terms and adherence to timelines for repairs or replacements.
- Developed strong rapport with clients by consistently providing excellent service throughout the claims process.
- Increased claims resolution speed by effectively negotiating settlements with policyholders or their representatives within established authority limits.
- Streamlined communication among various parties involved in the claims process through active collaboration and clear correspondence.
- Provided comprehensive reports to management detailing claim findings, recommendations, and overall performance metrics.
- Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.
Sales Manager
Marietta Dodge Jeep Truck
01.2002 - 05.2008
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
EPA 608 Universal - EPA 608
Ossnet
Roswell, GA01.2024
Associates - Independent Insurance Adjuster
Chattahoochee Technical College
Marietta, GA03.2016
Skills
- Technical troubleshooting
- Electrical wiring
- Leak checks
- System troubleshooting
- Package and split systems
- HVAC controls
- Air conditioning
- Focused on safety
- Cooling systems maintenance
- Equipment installation
- Soldering
- Valid state driver's license
- EPA regulations
- Quality-focused
- Dedicated team player
- Recovering and recycling
- Troubleshooting expertise
- Refrigeration systems
- Diagnostic techniques
- Blueprint reading
- Welding techniques
- Plumbing repairs
- Warranty service
- Variable speed drives
- Building automation systems
Accomplishments
EPA 608 certification
Lockout tag out certification ,OSHA 30 certification, CPR and blood certification
Insurance adjuster for the state of Georgia also a receptacle states in Florida, Ohio, Texas, and Tennessee,
Was the youngest person to get invited to the southern business group for owning Superior restoration and Roofing and provide an excellent quality to President Carter and Jeff and Annette Carter, his son did all roofs on there five plantations and also better homes and garden certified contractor and Home Inspection license
Certification
- Universal R-410A Safety & Training - Mainstream Engineering Corporation.
- Occupational Safety and Health Administration (OSHA) 30-Hour Construction Safety and Health Course Certificate – U.S Department of Labor.
- HVAC Excellence Professional Technician Certification - HVAC Excellence.
- Orientation to the Trades Certificate – National Center for Construction Education and Research.
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
- First Aid Certification
- State Driver's License
- CPR/AED Certification
- OSHA Certified
Timeline
HVAC Technician
Hp Mechanical
01.2023 - 01.2025
Water Mitigation Technician/electrical Technician
RCM
01.2023 - 08.2023
CEO
Superior Restoration & Roofing
07.2018 - 01.2022
Independent Insurance Adjuster
Worley Insurance
08.2015 - 04.2018
Lighting Technician
Top Notch Roofing& Construction
03.2013 - 07.2018
Printing Press Operator Assistant
Sunbelt Printing & Graphics
04.2002 - 02.2005
Sales Manager
Marietta Dodge Jeep Truck
01.2002 - 05.2008
EPA 608 Universal - EPA 608
Ossnet
Associates - Independent Insurance Adjuster
Chattahoochee Technical College
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