Ms Office, Tableau, SQL, JMP, Excel for data analysis, social media & digital marketing
RICHARD DANSO-PRICE
Intern, Sales Operations And Analytics
Berea,OH
Summary
Energetic university student with upcoming degree in Business Analytics. Detail-oriented and motivated to stay on task, meet aggressive timelines and accomplish goals. Strong analytical and organizational skills within IT industry.
Overview
6
6
years of post-secondary education
7
7
years of professional experience
Work History
IT Support Specialist
Sovereign Health Care
Brookpark, OH
03.2017 - Current
- Developed and tested new product offerings prior to release to assist development team in bug identification.
- Configured hardware, devices and software to set up work stations for employees.
- Determined hardware and network system issues using effective troubleshooting techniques.
- Helped streamline repair processes and update procedures for support action consistency.
- Installed, modified and repaired software and hardware to resolve technical issues.
- Used Ms excel and Tableau to model data and forecast trends.
Transport Operations Specialist
US Army Reserves
North Canton, OH
04.2019 - Current
- Tracked and analyzed reports to determine needed improvements.
- Assisted various departments with change by communicating new improvement plans and expectations.
- Performed root cause analysis in deficient areas to identify and resolve central issues.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Collected, arranged and input information into database system.
- Developed and updated tracking spreadsheets using US Army proprietary software.
Nurses Aide
Life Care Companies LLC
Westlake, OH
08.2015 - 01.2017
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to the charge nurse.
Education
MBA - Business Analytics
Baldwin Wallace University
Berea, OH 05.2018 - 12.2020
Bachelor of Science - Chemical Engineering
Kwame Nkrumah University Of Science And Technology
Kumasi, Ghana 08.2003 - 06.2007
Skills
Operations analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Transport Operations Specialist
US Army Reserves
04.2019 - Current
MBA - Business Analytics
Baldwin Wallace University
05.2018 - 12.2020
IT Support Specialist
Sovereign Health Care
03.2017 - Current
Nurses Aide
Life Care Companies LLC
08.2015 - 01.2017
Bachelor of Science - Chemical Engineering
Kwame Nkrumah University Of Science And Technology
08.2003 - 06.2007
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