Ms Office, Tableau, SQL, JMP, Excel for data analysis, social media & digital marketing
RICHARD DANSO-PRICE
Intern, Sales Operations And Analytics
Berea,OH
Summary
Energetic university student with upcoming degree in Business Analytics. Detail-oriented and motivated to stay on task, meet aggressive timelines and accomplish goals. Strong analytical and organizational skills within IT industry.
Overview
6
6
years of post-secondary education
7
7
years of professional experience
Work History
IT Support Specialist
Sovereign Health Care
Brookpark, OH
03.2017 - Current
- Developed and tested new product offerings prior to release to assist development team in bug identification.
- Configured hardware, devices and software to set up work stations for employees.
- Determined hardware and network system issues using effective troubleshooting techniques.
- Helped streamline repair processes and update procedures for support action consistency.
- Installed, modified and repaired software and hardware to resolve technical issues.
- Used Ms excel and Tableau to model data and forecast trends.
Transport Operations Specialist
US Army Reserves
North Canton, OH
04.2019 - Current
- Tracked and analyzed reports to determine needed improvements.
- Assisted various departments with change by communicating new improvement plans and expectations.
- Performed root cause analysis in deficient areas to identify and resolve central issues.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Collected, arranged and input information into database system.
- Developed and updated tracking spreadsheets using US Army proprietary software.
Nurses Aide
Life Care Companies LLC
Westlake, OH
08.2015 - 01.2017
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to the charge nurse.
Education
MBA - Business Analytics
Baldwin Wallace University
Berea, OH 05.2018 - 12.2020
Bachelor of Science - Chemical Engineering
Kwame Nkrumah University Of Science And Technology
Kumasi, Ghana 08.2003 - 06.2007
Skills
Operations analysis
Predictive modeling
Written Communication
Microsoft Office
Identify and complete tasks independently with sense of urgency
Subtle And Effective Sales Skills
Finance And Accounting Operations
Internet Sales
Problem-solving
Operations support
Analytics
Team collaboration
Sales Inventory Operations Planning (SIOP)
Administrative tasks
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Transport Operations Specialist
US Army Reserves
04.2019 - Current
MBA - Business Analytics
Baldwin Wallace University
05.2018 - 12.2020
IT Support Specialist
Sovereign Health Care
03.2017 - Current
Nurses Aide
Life Care Companies LLC
08.2015 - 01.2017
Bachelor of Science - Chemical Engineering
Kwame Nkrumah University Of Science And Technology
08.2003 - 06.2007