Richard Davis
Magna,UT
Summary
Driven Database Developer with 16 years of proven success designing and implementing database solutions. Analytical and skilled in understanding business problems to develop systems that improve functionality. Talented at working effectively in collaborative and self-motivated environments.
Overview
24
24
years of professional experience
Work History
Senior Database Administrator
WWEX Group
06.2020 - Current
- Coordinated with project management on database development timelines.
- Implemented security measures to protect vital business data.
- Built databases and table structures for web applications.
- Conducted tests to identify issues and make necessary modifications.
- Wrote and maintained technical and functional specifications to document database intentions and requirements.
- Developed scripts and processes for data integration and maintenance.
- Set up and controlled user access levels across databases to protect important data.
- Developed and updated databases to handle customer data.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Designed and developed analytical data structures.
Database Administrator
WWEX Group
03.2018 - 06.2020
- Developed and updated databases to handle customer data.
- Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
- Developed scripts and processes for data integration and maintenance.
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
Database Administrator
Unishippers Association
07.2015 - 03.2018
- Developed and updated databases to handle customer data.
- Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
- Developed scripts and processes for data integration and maintenance.
Junior Database Administrator
Unishippers Association
01.2007 - 07.2015
- Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
- Developed scripts and processes for data integration and maintenance.
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
- Set up and controlled user access levels across databases to protect important data.
- Set up and controlled user profiles and access levels for each database segment to protect important data.
QA Manager
Unishippers Association
01.2003 - 01.2007
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Performed root cause analysis to identify and resolve quality issues and defects.
Business Analyst
Unishippers Association
01.2002 - 01.2004
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Technical Support Specialist
Unishippers Association
02.2000 - 01.2003
- Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Education
Bachelor of Science - Information Technology
WGU
2018
High School Diploma -
Cottonwood High School
Salt Lake City, UT1991
Skills
- Database Development
- Relational Database Management
- Data Audits
- Running Backups
- Systems Administration
- Compiling Data
- Database Administration
- Disaster Recovery
- Data Migration
- SQL Server Integration Services
Accomplishments
- Key player in the design and building of the tools necessary to migration data from the current application to a new system.
- Created and maintained the process for pushing data into a data warehouse.
Languages
German
Elementary
Timeline
Senior Database Administrator
WWEX Group
06.2020 - Current
Database Administrator
WWEX Group
03.2018 - 06.2020
Database Administrator
Unishippers Association
07.2015 - 03.2018
Junior Database Administrator
Unishippers Association
01.2007 - 07.2015
QA Manager
Unishippers Association
01.2003 - 01.2007
Business Analyst
Unishippers Association
01.2002 - 01.2004
Technical Support Specialist
Unishippers Association
02.2000 - 01.2003
Bachelor of Science - Information Technology
WGU
High School Diploma -
Cottonwood High School
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