Richard Day Jr.
Inwood,NY
Summary
Dedicated U.S.Postal Service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced Investigative Support Analyst ISA I-C with over 9 years of experience in Export Compliance. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
31
31
years of professional experience
Work History
Investigative Support Analyst ISA I-C
West River Group
Jamaica, NY
10.2012 - Current
Export Compliance specialist with complete knowledge of postal operations and procedures. Proficient in conducting research on the internet and commercial and public databases. Ability to communicate orally and in writing to express thoughts and ideas in a team environment. Pre-screen Customs data to identify instances of non-compliance. Remain current with annual Cybersecurity seminars.
Postal Service Clerk
U.S. Postal Service, USPS
Jamaica, NY
01.1991 - 08.2012
Employment dates Dec 1978-Aug 2012
1978-1986
Processed and dispatched all classes of domestic and international mail.
1986-1992
Was responsible for supervising and coordinating several mail processing operations and personnel.
1992-2012
Customer Service Specialist
Resolve Express Mail irregularities for the USPS, postal officials of member nations of the Universal Postal Union, and the general public.
Work closely with U.S. Postal Inspection Service, U.S. Customs and Border Protection, Joint Military and other law enforcement agencies to track and or seize suspect parcels.
Education
BBA - Marketing
Hofstra University
Hempstead, NY06.1974
BBA - Marketing
Hofstra University
Hempstead, NY06.1974
Associate of Applied Science - Business Administration
Nassau Community College
Garden City, NY05.1972
Skills
- User account management
- Internal technical communications
- Support ticketing systems
- Active directories
Accomplishments
- Collaborated with team of 7 in the development of Export Compliance.
- Achieved positive results through effectively helping with my technical knowledge.
- Achieved deadlines by completing mail processing with accuracy and efficiency.
Received numerous letters of commendation and recognition from the following sources:
Postmaster General of the United States
U.S Postal Headquarters and local management
U.S. Postal Inspection Service
U.S. Customs and Border protection
Joint Military Atlantic
Timeline
Investigative Support Analyst ISA I-C
West River Group
10.2012 - Current
Postal Service Clerk
U.S. Postal Service, USPS
01.1991 - 08.2012
BBA - Marketing
Hofstra University
BBA - Marketing
Hofstra University
Associate of Applied Science - Business Administration
Nassau Community College