Richard Dollahite Jr.
Bakersfield,California
Summary
Dedicated security professional with extensive experience in safety compliance and inventory management. Recognized for exceptional coordination skills and effective communication, committed to maintaining a secure environment and enhancing operational efficiency. Also skilled in accounts receivables and payables, Generating Statements & Invoices. Familiar with Microsoft Excel and Word.
Overview
45
45
years of professional experience
Work History
Security Officer
Transwest Security services
Bakersfield, California
06.2016 - 11.2024
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular security patrols of facility grounds, parking lots, and perimeter areas to deter and detect potential security threats.
- Monitored entrances and exits to prevent unauthorized access and ensure compliance with security protocols.
- Monitored surveillance cameras and responded to suspicious activity.
- Managed access control by screening visitors and issuing identification badges.
- Welcomed staff, guests, vendors, and contractors upon their arrival at the facility entrance.
- Verified photo IDs and tickets to allow guests passage.
- Completed incident reports documenting security or loss prevention incidents to support management in addressing vulnerabilities.
- Prepared detailed reports on daily activities, incidents, and observations for management.
Customer Claims Coordinator
IKEA Distribution Center
Lebec, California
09.2004 - 05.2014
- Coordinated claims processing for customer inquiries and issues.
- Assisted customers in understanding claims procedures and requirements.
- Communicated regularly with clients regarding the progress of their claim.
- Managed documentation related to claims and adjustments efficiently.
- Maintained accurate records in the claims management system daily.
- Maintained accurate records of all claim activities including payments, denials and appeals.
- Reviewed incoming claims for accuracy and completeness, ensuring all necessary documentation was included.
- Reviewed claim submissions for compliance with company policies consistently.
- Analyzed trends in claims data to identify potential improvements regularly.
- Collaborated with other departments to resolve complex issues related to claims processing.
- Compiled data from a variety of sources to prepare reports on claims activity.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Warehouse Manager
Sun Valley Oil Co.
Bakersfield, California
08.1988 - 02.2003
- Oversaw daily warehouse operations and ensured efficient workflow management.
- Managed inventory levels and coordinated stock replenishment processes.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Organized logistics for incoming and outgoing shipments effectively.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Developed scheduling plans to optimize labor resources in the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Trained and mentored staff on safety protocols and operational procedures.
- Enforced compliance with safety regulations and company policies consistently.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Established procedures for receiving, storing, handling hazardous materials safely.
- Conducted periodic audits of the warehouse environment to identify potential hazards or risks.
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
- Monitored staff performance and identified areas for improvement.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Generated warehouse shipping documents, packing lists and invoices.
- Resolved customer complaints related to product quality or delivery issues.
- Established and maintained good relations with customers, vendors, and transportation companies.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Assistant Store Manager
Farm & Industrial Supply Co.
Bakersfield, California
04.1980 - 10.1986
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on company policies and customer service standards.
- Oversaw inventory management, ensuring that stock levels met customer demand.
- Implemented sales promotions that enhanced product visibility and engaged customers effectively.
- Monitored store appearance, and maintained a clean and organized environment.
- Resolved customer inquiries, ensuring satisfaction and fostering loyalty.
- Supported financial transactions, handled cash register duties accurately.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, promptly reconciling discrepancies to maintain financial accuracy.
- Addressed customer complaints by actively listening and providing solutions. from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Conducted regular walk-throughs, directing team members to address issues affecting store appearance and professionalism.
- Maintained inventory by checking merchandise to determine levels.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Coordinated with vendors to secure product availability at competitive prices.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Maintained a safe working environment by enforcing safety regulations.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Education
High School Diploma -
Foothill High School
Bakersfield, CA06-1979
Some College (No Degree) - Plant Biology
California State University, Bakersfield
Bakersfield, CASome College (No Degree) - Business Administration And Management
Bakersfield College
Bakersfield, CASkills
- Safety compliance
- Threat assessment
- Customer relationship management
- Claims management
- Report generation
- Document management
- Billing and invoicing
- Inventory management
- Stock control
- Shipping and receiving
- Warehouse operations
- Purchasing management
- Supplies inventory
- Coordination skills
- Time management
- Microsoft office
- Skilled in software
- Safety standards
- Regulatory compliance
- Customer service
- Effective communication
- Report writing
Timeline
Security Officer
Transwest Security services
06.2016 - 11.2024
Customer Claims Coordinator
IKEA Distribution Center
09.2004 - 05.2014
Warehouse Manager
Sun Valley Oil Co.
08.1988 - 02.2003
Assistant Store Manager
Farm & Industrial Supply Co.
04.1980 - 10.1986
High School Diploma -
Foothill High School
Some College (No Degree) - Plant Biology
California State University, Bakersfield
Some College (No Degree) - Business Administration And Management
Bakersfield College