Richard Drapeau
Beaver,USA
Summary
Experienced professional with diverse skills seeking a responsible career position to contribute expertise and drive employer success. Demonstrated success in handling numerous clients and difficult individuals. Proven track record of exceeding customer expectations and achieving sales targets. I am skilled in sales and team leadership.
Professional with strong background in heavy machinery operation and material handling. Skilled in maintaining equipment, ensuring safety standards, and optimizing performance. Effective team collaborator with focus on achieving results and adapting to changing needs. Reliable, efficient, and capable of contributing to operational excellence in industrial environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Scoop Operator - Black hat
Pocahontas Coal Company
Affinity Mine
09.2025 - Current
- Safely operates the scoop in confined spaces to move coal from the loading point to transport systems
- Conducts daily pre-operational inspections of the machinery and checks for geological hazards in the working area.
- Cleans up spilled materials (mucking) to maintain clear roadways.
- Transports necessary supplies, such as timbers, tools, and materials
- Installs or adjusts ventilation curtains and tubing to maintain proper air quality.
- Performs basic maintenance, including lubrication and, if applicable, placing batteries on charge
Scoop Operator/Labor Red Hat
Caney Creek
Affinity Mine
02.2025 - 09.2025
- Safely operates the scoop in confined spaces to move coal from the loading point to transport systems
- Conducts daily pre-operational inspections of the machinery and checks for geological hazards in the working area.
- Cleans up spilled materials (mucking) to maintain clear roadways.
- Transports necessary supplies, such as timbers, tools, and materials
- Installs or adjusts ventilation curtains and tubing to maintain proper air quality.
- Performs basic maintenance, including lubrication and, if applicable, placing batteries on charge
Virtual Account Manager - Industrial
Crescent Electrical
01.2023 - 12.2024
- Responsible for creating and maintaining solid, long-term business relationships with customers on behalf of Crescent Electric and reaching sales and gross margin goals
- This includes prospecting and soliciting orders within the guidelines established by management, identifying customer needs, and proposing solutions and appropriate products and services to meet those needs
- Sell products and services, offer add-on and up-sell products that may benefit customer, and suggest alternative products when a customer-requested product is not available
- Execute sales effort in an ethical and professional manner that will reflect favorably on the reputation of both salesperson and company
- Work with branch personnel to provide competitive quotations.
- Selected prospective vendors and negotiated contracts
Inside Sales
Crescent Electrical
01.2022 - 01.2023
- Sell products and services, offer add-on and up-sell products that may benefit customer, and suggest alternative products when a customer-requested product is not available
- Execute sales effort in an ethical and professional manner that will reflect favorably on the reputation of both salesperson and company
- Work with branch personnel to provide competitive quotations.
Warehouse
Merit Electric Of Spokane
Tualatin
01.2021 - 01.2022
- Developed a purchasing strategy
- Reviewed and processed purchase orders
- Managed shop material handlers
- Maintained records of goods ordered and received
- Negotiated prices and contracts with suppliers
- Built & maintained relationship with vendors
- Evaluated vendors based on quality, timelines, and price
- Scheduled delivers and ensured timely fulfillment of orders
- Ensured quality of procured items and addressed problems when they arise.
Maintenance
Jesuit High School
Beaverton
01.2016 - 01.2021
- Performed general maintenance and repair tasks in variety of areas, as assigned by the facilities director, and in accordance with all applicable codes and regulations
- Performed assignments relating to ensuring the school site was able to safely open and function when assigned
- Responded to emergency situations and performed necessary repairs.
Service Tech/Installer
Able Heating
Tigard
01.2015 - 01.2016
- Continued work experience as listed below, continued to study and research regarding changes in technology and repair of systems.
- Sell add-on upgrades to new and existing customers.
Service Tech/Installer
Sunset Heating
Portland
01.2010 - 01.2015
- Continued work experience as listed below, continued to study and research regarding changes in technology and repair of systems.
- Sell add-on upgrades to new and existing customers.
Service Tech/Installer
Smith & Willis
Littleton, CO
01.2007 - 01.2010
- Repair forced air heating and cooling systems residential and light commercial
- Installation of retrofitting HVAC equipment
- Call and work with vendors to arrange service for warrantied parts, select appropriate replacement parts and troubleshoot problems
- Sell add-on upgrades to new and existing customers.
Service Tech/Installer
Littleton Heating & Air
Littleton, CO
01.2006 - 01.2007
- Repair forced air heating and cooling systems residential and light commercial
- Installation of retrofitting HVAC equipment
- Call and work with vendors to arrange service for warrantied parts, select appropriate replacement parts and troubleshoot problems
- Sell add-on upgrades to new and existing customers.
Education
HVAC Technician Certificate -
Baran Institute Of Technology
Windsor Locks, CT01-2003
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Manchester Community College
Manchester, CT01-2001
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Enfield High School
Enfield, CT01-1999
Skills
- Territory Management
- Account Management
- Customer Service
- Project Management
- Campaign execution
- Lead prospecting
- Sales Analysis
- Business Development
- Vendor Relations
- Needs analysis
- Client Relationship Management
- Complaint Management
- Lead Generation
- Sales Development
- Lead Development
- Revenue Generation
- Account development
- Account Servicing
- Persuasive Negotiations
- Revenue Growth
- Goal-Oriented
- Acquiring new customers
- Customer Relationship Management (CRM)
- Overcoming Objections
- Order Management
- Hazard identification
- Heavy equipment operation
- Machine maintenance
- Site preparation
Certification
- Red Hat Certification
- Black Hat Certification
- E.D.G.E thru NAED
- E.P.E.C Bronze Level thru NAED
- Currently working on E.P.E.C Silver Level thru NAED
- Action Selling Certified
Timeline
Scoop Operator - Black hat
Pocahontas Coal Company
09.2025 - Current
Scoop Operator/Labor Red Hat
Caney Creek
02.2025 - 09.2025
Virtual Account Manager - Industrial
Crescent Electrical
01.2023 - 12.2024
Inside Sales
Crescent Electrical
01.2022 - 01.2023
Warehouse
Merit Electric Of Spokane
01.2021 - 01.2022
Maintenance
Jesuit High School
01.2016 - 01.2021
Service Tech/Installer
Able Heating
01.2015 - 01.2016
Service Tech/Installer
Sunset Heating
01.2010 - 01.2015
Service Tech/Installer
Smith & Willis
01.2007 - 01.2010
Service Tech/Installer
Littleton Heating & Air
01.2006 - 01.2007
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Manchester Community College
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Enfield High School
HVAC Technician Certificate -
Baran Institute Of Technology
Programs
- ELCIPS
- Microsoft Teams/Outlook/Word/Excel
- Zoom Workplace
- Salesforce
- Phocas