Richard Fajardo
Myrtle Beach,SC
Summary
Dedicated Licensed Clinician with extensive expertise in Behavioral Health, Employee Assistance Programs (EAPs), and disaster response. Proven leader in national program development and operational management, driving initiatives that enhance client outcomes. Skilled in coaching and consulting, fostering collaborative environments for team success and professional growth. Committed to leveraging clinical skills to make a meaningful impact in mental health.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Clinical Supervisor
USPS Lucet/New Direction, Albuquerque, NM
02.2024 - Current
- Achieved improved patient outcomes by leading a clinical team in EAP settings.
- Ensured compliance by overseeing behavioral health services and implementing necessary remediation plans.
- Enhanced treatment effectiveness by providing clinical oversight and developing tailored EAP plans.
- Improved service delivery through regular training and professional development initiatives for staff.
- Monitored performance metrics to identify improvement areas and enhance overall service quality.
- Fostered collaboration among clinicians to promote high-quality care and effective teamwork.
Clinical Therapist (Private Practice)
Richard Fajardo Consulting Services – NM
01.2001 - Current
- Assess, diagnose, and develop treatment plans using evidence-based therapeutic approaches
- Delivery clinical counseling services to individuals, couples, and families
- Specialized in substance abuse assessment and treatment
Sr. Program Manager
FEMA Magellan Health – Albuquerque, NM
11.2021 - 02.2024
- Directed FEMA Stress Counseling disaster response program
- Managed national deployment and federal partnerships
- Supervised contract staff and operations
EAP Regional Manager
FOH/DOD Magellan Health – Albuquerque, NM
08.2014 - 11.2021
- Led clinical teams and ensured contract compliance
- Oversaw mental health and substance abuse care levels
- Responded to complaints and facilitated remediation
Senior EAP Consultant
FOH/Magellan Health – Albuquerque, NM
01.2003 - 08.2014
- Delivered short-term counseling and crisis intervention
- Mentored clinicians and consulted with leadership
- Presented health and wellness topics across organizations
EAP Consultant
FOH/Magellan Health – Columbia, MD
01.2001 - 08.2002
- Provided counseling and workplace consultations
- Built strong relationships with HR and unions
- Delivered psychoeducational interventions and CISD
Education
M.A. - Counseling/Psychology
Bowie State University
05.1998
B.S. - Paralegal/Management/Human Development
University of Maryland
05.1993
Skills
- Comprehensive clinical assessment expertise
- Team leadership skills
- Crisis response expertise
- Collaborative partnership development
- Cross-cultural communication
- Employee wellness initiatives
- Clear communication skills
- Foster collaborative relationships
- Oversee critical disruptive events
- Effective verbal communication
- Courteous and respectful communication
Accomplishments
Honored with the FEMA Silver Award, served as a responder to the USDA/APHIS Foot and Mouth Disease outbreak, led the first team during the 9/11 NY/Pentagon response, and contributed to the Indian Health SI response in Chinle, AZ.
Affiliations
- American Counseling Association
- National Board-Certified Counselors
- International Critical Incident Stress Foundation
- Employee Assistance Professionals Association (EAPA)
Certification
- LPC – South Carolina
- LPCC – New Mexico
- LCPC – Maryland (expired)
- NBC – National Board Certification
- CPC – Certified Professional Coach
Timeline
Clinical Supervisor
USPS Lucet/New Direction, Albuquerque, NM
02.2024 - Current
Sr. Program Manager
FEMA Magellan Health – Albuquerque, NM
11.2021 - 02.2024
EAP Regional Manager
FOH/DOD Magellan Health – Albuquerque, NM
08.2014 - 11.2021
Senior EAP Consultant
FOH/Magellan Health – Albuquerque, NM
01.2003 - 08.2014
Clinical Therapist (Private Practice)
Richard Fajardo Consulting Services – NM
01.2001 - Current
EAP Consultant
FOH/Magellan Health – Columbia, MD
01.2001 - 08.2002
B.S. - Paralegal/Management/Human Development
University of Maryland
M.A. - Counseling/Psychology
Bowie State University
Training & Presentations
- Stress Management
- Effective Communication
- Sexual Harassment Prevention
- Supervisor Orientation for EAP
- Workplace Violence Prevention
- Cultural Diversity & Life Skills
- Coping with Difficult People
- Depression, Anxiety & Time Management