Shawna Palmer
Pleasant Hope,MO
Summary
Clinical Supervisor with a proven track record at Ozarks Technical College, enhancing team collaboration and supervising student growth/development in clinical settings. Expert in patient care and clinical assessment, while promoting evidence based thought for students while mentoring. Patient-focused Clinical Supervisor with more than 26 years of experience and success in delivering outstanding care to all patients.
Overview
26
26
years of professional experience
Work History
Clinical Supervisor
Ozarks Technical College
12.2021 - Current
- Collaborated with multidisciplinary teams to coordinate care for patients.
- Enhanced team collaboration through pre/post clinical meetings, clinical skills lab and at the LTC facility and hospital rotations.
- Provided supervision to students in training, offering guidance and feedback on their professional development journey.
- Orient, train, and supervise students while training for the their goal of satisfactory completion of the CNA course.
RN Case Manager
Ozarks Community Health Center
07.2021 - 08.2022
- Provided emotional support to patients coping with chronic illness or end-of-life decisions.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Educated patients and caregivers on healthcare protocols and processes.
ICU Nurse Manager
Citizens Memorial Hospital
03.1998 - 01.2021
- While employed at CMH, I served in RN roles (ICU Manager, ICU Charge Nurse, ICU Staff Nurse, RN Clinical Systems Analyst, RN Case Manager, and Medical Surgical RN Staff Nurse.
- Code Team RRT Team Lead/Coordinator
- Increased staff retention rates with targeted professional development opportunities and supportive work environment initiatives.
- Coordinated with other departments within the hospital to provide seamless care transitions for patients requiring intensive care services.
- Established performance benchmarks that aligned with organizational goals while simultaneously supporting individual growth within the nursing team members themselves.
- Mentored junior nurses by providing coaching, guidance, and constructive feedback for skill enhancement purposes.
- Delegated and prioritized assignments and nursing tasks based on individual staff strengths and expertise.
- Advocated for patients'' rights by ensuring proper adherence to ethical guidelines when making clinical decisions within the ICU setting.
- Championed a positive work culture by recognizing staff achievements, providing opportunities for growth, and fostering open communication channels among team members.
- Enhanced patient care by implementing evidence-based practices and protocols in the ICU.
- Developed a comprehensive staff orientation program, improving nurse competency and confidence in their roles.
- Optimized resource allocation by monitoring staff schedules and adjusting assignments based on patient acuity levels.
- Coordinated with physicians, pharmacists, respiratory therapists, and other healthcare providers to optimize medication management processes within the ICU.
Education
Associate of Science - Nursing
Cox College
Springfield, MO12.1997
Associate of Science - Nursing
Drury College
Springfield, MO12.1997
High School Diploma -
Pleasant Hope High School
Pleasant Hope, MO05.1990
Skills
- Clinical Training
- Clinical assessment
- Patient care expertise
- Clinical Instruction
- Heartsaver CPR AED Instructor-inprocess
- Clinical expertise
- Intensive Care Unit Experience
- Analytical Thinking
- Problem-Solving
- Coach/Mentor
Timeline
Clinical Supervisor
Ozarks Technical College
12.2021 - Current
RN Case Manager
Ozarks Community Health Center
07.2021 - 08.2022
ICU Nurse Manager
Citizens Memorial Hospital
03.1998 - 01.2021
Associate of Science - Nursing
Cox College
Associate of Science - Nursing
Drury College
High School Diploma -
Pleasant Hope High School
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