Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Faulkner

Alexandria

Summary

Dedicated professional with a unique blend of leadership, technical, and educational experience. Former Apple Technician with proven management skills, now serving as an Early Childhood Teacher committed to fostering growth, learning, and positive development in young children. Recognized for a strong passion for empowering youth within the community, and for building meaningful connections with people from all walks of life. Skilled at problem-solving, mentoring, and creating supportive environments that encourage both individual and team success. Driven by a genuine love for people and a commitment to making a lasting impact through service, education, and leadership.

Overview

8
8
years of professional experience

Work History

Teacher

Crossroads Child Development Center
04.2025 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Tech Specialist

Apple
11.2021 - 02.2025
  • Installed software updates on customer machines while providing technical assistance when necessary.
  • Estimated cost of labor and materials for projects and communicated value to clients.
  • Used strong communication skills to communicate comfortability with small groups and individuals.

Specialist

Apple Pentagon City
11.2021 - 02.2025
  • Learned new products and there features
  • Delivered customer experiences in constant personal interactions
  • Used strong communication skills to convers comfortably with small groups and individuals
  • Gained a strong understanding of technology to help and resolve issues for customers
  • Worked in a team environment to problem solve in busy environments

Assistant Manager

Foot Locker
07.2022 - 12.2022
  • Opened and closed store.
  • Lead team to be high driven in personal interactions with customers.
  • Did cash count at open and closing time of store.
  • Lead Backroom stock team.
  • Created schedules

Front End Team Lead

Panda Express
08.2019 - 12.2019
  • Trained team members in successful strategies to meet operational and sales targets.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Cooked and prepared food on the regular.
  • Kept store clean and well stocked.

Guest Service Team Lead

Target
04.2017 - 07.2018
  • Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving customer concerns.
  • Resolved product or service problems by clarifying customers complaints, determining cause of problems and selecting best solution to solve problems.
  • Provided excellent customer care by responding to request, assisting with product selection.
  • Cross trained and backed up other customer service specialist.

Education

BBA -

Liberty University
Lynchburg, VA
01.2027

High School - undefined

Alexandria City High School
Alexandria, VA
01.2018

Skills

  • Maintenance and repair
  • Customer Relations
  • Management collaboration
  • Idea Development and Brainstorming
  • Effective Communication
  • Active Listening
  • Reliability
  • Self Motivation
  • Problem-solving abilities
  • Classroom management
  • Relationship building
  • Lesson planning
  • Student engagement

Timeline

Teacher

Crossroads Child Development Center
04.2025 - Current

Assistant Manager

Foot Locker
07.2022 - 12.2022

Tech Specialist

Apple
11.2021 - 02.2025

Specialist

Apple Pentagon City
11.2021 - 02.2025

Front End Team Lead

Panda Express
08.2019 - 12.2019

Guest Service Team Lead

Target
04.2017 - 07.2018

High School - undefined

Alexandria City High School

BBA -

Liberty University

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