Overview
Work History
Timeline
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Richard F. Boening

Richard F. Boening

Galveston,TX

Overview

17
17
years of professional experience

Work History

Training Consultant

Learning Designs Inc.
Houston, Texas
03.2016 - Current
  • Provided technical assistance and coaching to staff on working with employer customers, job matching, screening, recruiting, filling job postings, Wagner-Peyser, RESEA, using WorkInTexas
  • Delivered National Workforce Institute (NWI) training in the Gulf Coast area on working with employers, effective recruiting, quality applications, and generating creative solutions for employers
  • Consulted with board staff and Workforce Solutions leadership on effective methods for serving employers and improving region-wide performance measures
  • Applied coaching/training/facilitation techniques to help individuals and groups achieve work/training objectives
  • Identified opportunities for improvement in training; made recommendations for changes
  • Developed human resources-related desk aids
  • Developed human resources-related training courses (virtual and in-person) based on directives from the local workforce board
  • Worked with subject matter experts to develop training activities such as case studies and practice scenarios
  • Evaluated Workforce Solutions staff and provided suggestions for improvement
  • Administrated Latitude Learning Management System (LMS) for tracking, eLearning delivery, certification, and planning purposes
  • Developed training materials for municipal permitting program replacement project
  • Consulted with municipal staff by conducting focus groups and training needs analysis

Supervisor

Baker Ripley
Texas City, Texas
09.2014 - 03.2016
  • Worked as a partner with Office Manager to oversee office human resources staff and to make sure that the offices activities align with Workforce Solutions mission
  • Lead, coached, mentored, and monitored staff to ensure they are properly trained in Workforce Solutions policies and procedures and completed assigned work on time
  • Represented Workforce Solutions with outside organizations
  • Served on work groups and managed special projects and assignments

Recruiter

Baker Ripley
Texas City, TX
05.2013 - 09.2014
  • Worked with employers and Workforce Solutions to assist in filling open positions
  • Provided quality customer service to employers seeking assistance in recruiting employees for positions they have listed with Workforce Solutions using Workforce Solutions and other resources
  • Maintained job postings in WorkInTexas.com and assures adequate activity for good customer service
  • Facilitated Workshops at the Workforce Solutions Center as well as for outside organizations
  • Taught individuals on job search related topics: resume writing, interviewing, organizing a successful job search
  • Represented Workforce Solutions at job fairs, community information events and High School career days

Customer Service and Inside Sales Manager

AMOT Controls
Houston, Texas
09.2007 - 10.2012
  • Managed an industrial valve company's customer service and inside sales department
  • The department interacted with field personnel, distributors, and customers in various sectors
  • Developed and implemented training programs on products, information systems, and customer relationship management software

Timeline

Training Consultant

Learning Designs Inc.
03.2016 - Current

Supervisor

Baker Ripley
09.2014 - 03.2016

Recruiter

Baker Ripley
05.2013 - 09.2014

Customer Service and Inside Sales Manager

AMOT Controls
09.2007 - 10.2012

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Richard F. Boening