Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Richard Felland

North Canton,OH

Summary

Hardworking and passionate job seeker with strong organizational and analytical skills eager to secure service technician position. Motivated and reliable team player and self-sufficient when assistance is unavailable. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

HVAC-R Service Technician

Jennings Heating And Cooling
06.2022 - Current
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Troubleshot and diagnosed issues with HVAC and refrigeration units.
  • Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.

Grubhub Delivery Driver

GrubHub
03.2021 - 02.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Customer Service Representative

Huntington National Bank
07.2020 - 01.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Education

1 Year Certification - HVAC Installation And Repair

Stark State College
Canton, OH
05.2023

Skills

  • Emergency Repair
  • Metal Parts Fabrication
  • Diagnostic Procedures
  • Refrigerant Reclaiming
  • Parts Replacement
  • Equipment Servicing
  • Wire Diagram Interpretation
  • Piping and Brazing
  • Auxiliary Equipment Installation
  • Customer Satisfaction

Additional Information

United States Army active duty veteran 2008-2011

Timeline

HVAC-R Service Technician

Jennings Heating And Cooling
06.2022 - Current

Grubhub Delivery Driver

GrubHub
03.2021 - 02.2022

Customer Service Representative

Huntington National Bank
07.2020 - 01.2021

1 Year Certification - HVAC Installation And Repair

Stark State College

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Richard Felland