Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Fisher

Beverly,NJ

Summary

Accomplished Supervisor of Operations with a proven track record at A&A Maintenance, enhancing team productivity and fostering cross-departmental collaboration. Expert in workflow optimization and team leadership, I excel in conflict resolution and facilities inspection, significantly improving operational efficiency. My approach combines rigorous customer service skills with strategic team development, driving notable achievements in organizational goals.

Overview

22
22
years of professional experience

Work History

Supervisor of Operations

A&A Maintenance
08.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Interviewed, hired, and fully trained associates, and Supervisors.

Supervisor of Operations

Compass Group USA
04.2024 - 08.2024

Applied the same skills as A&A Maintenance. The company has transitioned into A&A Maintenance.

Supervisor of Operations

IH Services
07.2022 - 04.2024

Applied the same skills as A&A Maintenance. The company has transitioned into Compass USA.

Associate

Twin Oaks Provocational
09.2018 - 06.2020
  • Sorted, and delivered mail.
  • Stocked shelves.
  • Load, and unloaded trucks.
  • Bagged groceries.

Site Team Leader

IdleAire Technologies
05.2008 - 02.2012
  • Implemented advanced technology solutions to optimize site operations and improve overall team performance.
  • Fostered a collaborative environment within the team, resulting in increased productivity and job satisfaction.
  • Ensured safety compliance on-site through regular inspections, staff training, and adherence to regulations.
  • Trained new team members on site policies and procedures.
  • Oversaw personnel safety and efforts at work site.

Stock/Cashier Clerk

Acme Fresh Market
10.2007 - 01.2008
  • Stocked shelves.
  • Checked out customers
  • Trained new associates

Customer Service Leader

Wawa Food Markets
01.2003 - 06.2006
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Utilized active listening skills to identify customer needs and provide appropriate solutions.

Education

Associates In Applied Science - Hospitality Administration And Management

Rowan College At Burlington County
Pemberton, NJ
06.2014

Skills

  • Team leadership
  • Customer service
  • Team development
  • Conflict resolution
  • Workflow optimization
  • Facilities inspection

Timeline

Supervisor of Operations

A&A Maintenance
08.2024 - Current

Supervisor of Operations

Compass Group USA
04.2024 - 08.2024

Supervisor of Operations

IH Services
07.2022 - 04.2024

Associate

Twin Oaks Provocational
09.2018 - 06.2020

Site Team Leader

IdleAire Technologies
05.2008 - 02.2012

Stock/Cashier Clerk

Acme Fresh Market
10.2007 - 01.2008

Customer Service Leader

Wawa Food Markets
01.2003 - 06.2006

Associates In Applied Science - Hospitality Administration And Management

Rowan College At Burlington County
Richard Fisher