Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Richard Flaker

Holly Springs,Ms

Summary

Accomplished Operations Manager with a proven track record at GLOBELL, Memphis, enhancing operational efficiency and spearheading strategic multi-location retail expansions. Expert in project management and team leadership, demonstrated through successful multi-project coordination at Ellendale Electric. Skilled in conflict mediation and quality assurance controls, achieving significant improvements in customer service and staff cohesion.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Operations Manager and Owner

GlOBELL, Memphis .Self-employeed
01.2021 - Current

Planned and started up this entrepreneurial venter and functioned as an operations manager. Combined management, vision ,communication and planning skills in piloting change and setting long term as well as strategic plans for multi-locations consignment retail venue ( 4 locations )

*Spearheaded all planning, budgeting and goal setting regarding sales,marketing, vender communications, security, cash control, payroll and marketing activities.

* Maintain accountability in areas including sales, gross margin generation, stock turn, merchandising mix and staff development.

* Developed strong skills in product purchasing ,management and pricing.


Project Manager-Estimator, Department Head

Ellendale Electric
12.2001 - 05.2024
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Organized projects with the customer, MLGW ,code informant and material venders to insure the projects completion in a timely manner and maintain the projects budgetary requirement.

Electrician, Lead Electrician

Becon Construction
04.1997 - 06.2001
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
  • Installed cable tray for new electrical wiring and communication wiring.
  • This project was for a chemical weapon disposal unit at the Anniston Army depot for the corps of Engineers and required clearance to work at the Army base.

Hospital Security Officer

Smith Security
03.1991 - 01.1993
  • Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
  • Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
  • Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
  • Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
  • Insured proper hospital procedures are fallowed in the most critical ares that was of critical interest to the administration.
  • Implemented effective crime prevention strategies through environmental design and situational awareness training for staff members.

Education

No Degree - Business Management

Odessa College
Odessa, TX
11.1991

GED -

Adult Education
Odessa, TX
04.1987

Skills

  • Problem-Solving
  • Team Leadership
  • Customer Service
  • Project Management
  • Staff Management
  • building a cohesive business relation with clients, contractors and staff alike
  • Schedule Management
  • Quality Assurance Controls
  • Decision-Making
  • Operations Management
  • Conflict Mediation

Certification

  • [Area of certification] Training - Armed security officer license for the state Tennessee.
  • Active shooter certified and continuing education with on line training.
  • Baton certified
  • Chemical Agent
  • [Area of certification], Firearms training

Additional Information

I've had well over 28 years of management , staff supervision and customer relations this experience, along with training ,that has provided me with the necessary tools to implement professional objectives and follow through to insure company objectives.

Through out my life I've worked in the security industry at some point or another for many years and have always in joyed it. I'm not looking for a security job, I'm looking for a strong company that I can utilize my experience ,training and skills so that I can be an essential part of a team with an emphasis on team safety and security. I believe work place safety and security is much more then the 8 hour day 5 days a week, its a personal commitment from a committed security officer , because if even one team member fills unsafe in their place of employment it lowers moral and productivity that can easily infect the other team members. A well organized and managed security team along with empathy for the team members around you can pick up on both verbal and nonverbal communications can pick up on issues before they become a problem. I'm truly interested in a meeting to get to understand the company's goals and how i maybe able to help.

Timeline

Operations Manager and Owner

GlOBELL, Memphis .Self-employeed
01.2021 - Current

Project Manager-Estimator, Department Head

Ellendale Electric
12.2001 - 05.2024

Electrician, Lead Electrician

Becon Construction
04.1997 - 06.2001

Hospital Security Officer

Smith Security
03.1991 - 01.1993

No Degree - Business Management

Odessa College

GED -

Adult Education
Richard Flaker