Summary
Overview
Work History
Education
Skills
CUST
Timeline
Generic
Richard F. Redelberger
Open To Work

Richard F. Redelberger

Kettering,OH

Summary

Dedicated and self-motivated professional with over 23 years of experience in the customer service industry, consistently demonstrating a strong commitment to excellence. Recognized for exceptional organizational and presentation skills, along with the ability to quickly adapt to new challenges. Proven track record of delivering outstanding customer service while maintaining a high standard of professionalism. Results-driven individual with a history of hard work and a passion for enhancing customer experiences.

Overview

14
14
years of professional experience

Work History

Buyer I (Produce)

Kroger
03.2023 - Current
  • Responsible for buying from multiple vendors into multiple DC’s with-in the Kroger Company
  • Coordinate arrival of product and warehouse turnover in accordance with retail store needs
  • Review forecasts for turn, ad, and display merchandise.
  • Receive and manage QA to maintain fresh, sellable product in our warehouses.

Mate (Assistant Store Manager)

Trader Joe's
10.2012 - 01.2013
  • Being the example of great customer service
  • Handled disciplinary actions, up-to and including termination of crew members.
  • Interviewing, hiring & training of new crew members
  • Schedule writer

Merchant (Shift Manager)

Trader Joe's
08.2011 - 10.2012
  • Handled opening & closing of store.
  • Constantly learning
  • Customer comes first mentality
  • Training, Coaching of crew

Education

Firefighter I & II, EMT-B, Paramedics

Sinclair Community College

Diploma - undefined

Dayton Christian High School

Skills

  • Purchase order management
  • Multi-tasking strength
  • Relationship building
  • Materials sourcing
  • Inventory monitoring
  • Supplier relationship management
  • Demand forecasting
  • Customer service
  • Purchasing expertise
  • Verbal and written communication
  • Negotiation
  • Purchasing strategies
  • Strategic sourcing
  • Forecasting
  • Vendor relations
  • Quality assurance
  • Inventory oversight
  • Attention to detail
  • Inventory control
  • Staff training
  • Retail management
  • Retail merchandise buying
  • Budget planning
  • Staff supervision

CUST

  • 20+ years’ experience in management
  • 23+ years in customer service experience
  • 16+ years with Trader Joe’s
  • 5+ years’ experience as a Firefighter/EMT

Timeline

Buyer I (Produce)

Kroger
03.2023 - Current

Mate (Assistant Store Manager)

Trader Joe's
10.2012 - 01.2013

Merchant (Shift Manager)

Trader Joe's
08.2011 - 10.2012

Firefighter I & II, EMT-B, Paramedics

Sinclair Community College

Diploma - undefined

Dayton Christian High School