Richard Galvan
Riverside,CA
Summary
Dependable and efficient Customer Service/warehouse laborer with strong attention to detail. Puts effort into every task assigned, no matter how large or small. Highly skilled in Effective Communication, Customer satisfaction and manual labor.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Community Service Officer
University of California Police Department
08.2023 - 05.2024
- Securing the UC Berkeley campus
- Communicating with UCPD on suspicious activity
- Strong Writing and Communication skills
- Writing incident reports
- Team Player and Trainer
Shift manager
Taco Bell
Riverside, CA
02.2022 - 08.2023
- Creating and executing a shift plan
- Ensuring all cash registers and money safe has set amount of money for operation
- Handling all customer affairs including complaints, refunds, etc
- Keeping track of food and sales inventory throughout entire shift.
- Strong attention to detail
- Ensure food safety, quality and accuracy of orders.
- Personally demonstrate the Customer needs are the highest priority.
- Worked with Urgency
- Greeted Customers with a pleasant smile and attitude
- Train new hires
- Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).
- Ensure that all employees present a neat clean appearance and wear company uniform.
Seasoned champion
Taco Bell
01.2021 - 02.2022
- Cross trained to make orders and take orders on the cash register
- Trusted by both General and shift lead managers to run crew by myself
- Opening the store including, setting up the cash drawers, opening shifts using cash office.
- Cooperation with peers – work with fellow employees as part of a team, helps others when they need a hand.
- Demonstrates a positive and enthusiastic attitude with co-workers.
Education
Bachelor Of Arts - Nuclear Engineering
UC Riverside
Riverside, CASkills
- Excellent Customer service
- Forklift Operator Licensed
- Respected Collegue and Leader
- Cash handling
- Security
- Quick learner and Critical thinker
- Strong Attention to Detail
- Excellent verbal and written skills-Bilingual (Spanish)
- Can Do Attitude
- Reliable
- Strong work ethics
- Computer Saavy
- Ability to lift over 50lbs-unloading delivery trucks
- Flexible work schedule-ability to work overtime(as-needed)
Accomplishments
Employee of the Quarter 2023
Availability
- Open, open, open, open, open, open
- Monday: open
- Tuesday: open
- Wednesday: open
- Thursday: open
- Friday: open
- Saturday: open
Certification
Forklift Operator License
Languages
Spanish
Native or Bilingual
Timeline
Community Service Officer
University of California Police Department
08.2023 - 05.2024
Shift manager
Taco Bell
02.2022 - 08.2023
Seasoned champion
Taco Bell
01.2021 - 02.2022
Bachelor Of Arts - Nuclear Engineering
UC Riverside