Richard Geldmacher
Las Vegas
Summary
Versatile and results-oriented professional with a robust background in field operations and team leadership, notably at Yes Air Conditioning & Plumbing. Excelled in strategic planning and key relationship management, driving project completion within deadlines and enhancing customer satisfaction. Demonstrated expertise in operations planning and decision-making, with a proven track record of increasing unit proficiency and sales.
Overview
16
16
years of professional experience
Work History
Field Supervisor
Yes Air Conditioning & Plumbing
04.2019 - Current
- Supervised field operations teams to complete projects within established timelines.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Met with customers to resolve issues and build productive relationships.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Explained diagnostic findings to customers and outlined repair or service options.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
Millwork Specialist
Home Depot
02.2016 - 12.2019
- Managed multiple projects simultaneously while adhering to strict deadlines, showcasing strong organizational skills and dedication to customer satisfaction.
- Established strong relationships with suppliers and vendors, securing favorable pricing on materials while maintaining high-quality standards.
- Collaborated with sales team to develop comprehensive proposals that exceeded client expectations and increased revenue.
Combat Engineer
Army
04.2009 - 09.2014
- Placed explosives and performed mine-sweeping activities on land.
- Increased unit proficiency by leading rigorous training exercises in demolitions, mine warfare, and obstacle construction.
- Maintained 100% accountability of assigned equipment worth more than $500,000.
- Trained in use of tear gas, passive ordnance, and explosives.
Education
No Degree - HVAC
Advanced Training Institute
Las Vegas, NV11-2019
Associate of Arts - Communications
College of Southern Nevada
Las Vegas, NV09-2016
Skills
- Field operations
- Schedule coordination
- Operations planning
- Task delegation
- Strategic planning
- Key relationship management
- Team leadership
- Decision-making
Timeline
Field Supervisor
Yes Air Conditioning & Plumbing
04.2019 - Current
Millwork Specialist
Home Depot
02.2016 - 12.2019
Combat Engineer
Army
04.2009 - 09.2014
No Degree - HVAC
Advanced Training Institute
Associate of Arts - Communications
College of Southern Nevada
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