Summary
Overview
Work History
Education
Skills
Timeline
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RICHARD GRAHAM

Bowling Green,Kentucky

Summary

Talented sales professional who effectively multi-tasks and balances customer needs with company demands. Efficiently builds loyalty and long-term relationships with customers, while consistently reaching sales targets. Dedicated sales merchandiser who is a detail-oriented self-starter and congenial salesperson. Background in inside sales and customer service. Highly organized salesman / supervisor with 20 years in inside and outside sales. Innovative and attentive to details with outstanding follow-through. Accomplished in relationship selling Friendly and cheerful sales territory specialist Trained in business development Brand awareness development Approachable Self-sufficient Sales management Adept at closing sales Team leadership Analytical problem solver Detail-oriented Proven sales track record Handled the highest volume account in assigned territory. Spearheaded a remarkable “worst-to-first” transformation. Grew new product sales 100% in 7 days. Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.

Overview

32
32
years of professional experience

Work History

Warehouse Associate Team Lead

Champion Pet Foods
Auburn, KY
03.2017 - Current
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Performed inventory control, such as counting and stocking merchandise.
  • Operated forklifts to transfer inventory to and from target destinations.
  • Consistently lifted materials weighing as much as 35 pounds.
  • Wrapped pallets in shrink wrap prior to loading.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Followed orders precisely for correct items, sizes and quantities.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Supervisor / Sales Merchandiser

Coca Cola Consolidated Bottling Company
Lavergne, Tennessee
01.1996 - Current
  • Exceeded targeted sales goals by 10%
  • Surpassed annual quota by 4%
  • Answered customers' questions regarding products, prices and availability
  • Emphasized product features based on analysis of customers' needs
  • Attended trade shows and sales conferences
  • Handled the highest volume account in assigned territory
  • Collaborated with colleagues to exchange selling strategies and marketing information
  • Responded to all customer inquiries in a timely manner
  • Collaborated with members of other departments to complete sales transactions
  • Scheduled and attended at least 4 appointments per week
  • Planned and organized routes within territory to maximize efficiency and time in the field
  • Organized joint sale calls with current customers and outside vendors
  • Shared product knowledge with customers while making personal recommendations
  • Maintained friendly and professional customer interactions.

Education

High School Diploma - General

Greenville High School
1990

Skills

  • Forklift Operation
  • Inventory Management
  • Delegating Work
  • Workforce Management
  • Floor Space Maximization
  • Quality Management
  • Billing and Invoicing
  • Shipping and Receiving
  • Employee Safety
  • Continuous Improvements
  • Inventory Replenishment
  • Heavy Lifting
  • Detailed Instruction
  • Product Signage and Labeling
  • Team Management
  • Shipping Activity Oversight
  • Collaborative Team Work
  • Operational Efficiency and Safety
  • Shrinkage Control
  • Outgoing Shipments Oversight
  • Handheld Scanners
  • Warehouse Coordination and Support
  • Warehouse Procedures
  • Leadership
  • Defective Product Removal and Disposal
  • Freight Handling
  • Investigating Discrepancies

Timeline

Warehouse Associate Team Lead

Champion Pet Foods
03.2017 - Current

Supervisor / Sales Merchandiser

Coca Cola Consolidated Bottling Company
01.1996 - Current

High School Diploma - General

Greenville High School

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RICHARD GRAHAM