Richard Haeuser
Eden,WI
Summary
Dynamic professional with a proven track record as a Tire Care General Manager at Loves Travel Stop, excelling in operations management and team leadership. Achieved significant cost savings through strategic analysis and performance evaluations, while fostering a culture of compliance and efficiency. Skilled in P&L management and problem resolution, driving profitability and enhancing customer satisfaction.
Overview
11
11
years of professional experience
Work History
Tire Care General Manager
Loves Travel Stop
Poynette, WI
11.2022 - Current
- Managed daily operations to enhance customer satisfaction and streamline processes.
- Analyzed departmental expenses and instituted cost-saving initiatives to drive profitability improvements across all store areas.
- Developed and trained staff on company policies, improving team performance and compliance.
- Identified key trends in sales data to enhance inventory management practices and optimize promotional strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations while maintaining an 80% retention rate YOY.
Professional Driver
Ptx Services
Plymouth, WI
11.2014 - 10.2021
- Contributed to company's safety record with consistent adherence to traffic laws and regulations with over 1 million safe driving miles.
- Kept completely clean driving record with no reportable incidents.
- Supported operational efficiency by submitting accurate trip logs, expense reports, and other necessary documentation in a timely manner.
- Implemented thorough pre-trip inspections to identify potential mechanical issues before beginning daily routes.
- Delivered goods and products to customer on time and in excellent condition with varying weather conditions.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Education
Bachelor of Arts - Business Management
Southern New Hampshire University
Hooksett, NH06-2021
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Labor cost controls
- P&L management
- Performance evaluations
- Purchasing
- Recruitment
- Troubleshooting expertise
- Performance analysis
Accomplishments
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Resolved ordering issues through direct communication with vendor in the development of a realtime online tracking system for parts.
Timeline
Tire Care General Manager
Loves Travel Stop
11.2022 - Current
Professional Driver
Ptx Services
11.2014 - 10.2021
Bachelor of Arts - Business Management
Southern New Hampshire University