Richard Hauck
Stuart
Summary
Dynamic team member with strong leadership and time management skills. Proven ability to streamline processes and maintain high customer satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Back of House Team Member
Panda Express
Orlando, FL
01.2025 - 06.2025
- Prepared and assembled food items according to company standards.
- Maintained cleanliness and organization of kitchen and storage areas.
- Operated kitchen equipment safely and efficiently to support food preparation.
- Collaborated with team members to ensure timely service during peak hours.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Implemented best practices for waste reduction, enhancing overall kitchen efficiency.
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Checked use by dates on food and beverage stock and maintained record of wasted items.
- Unloaded and stocked kitchen supplies.
- Upheld a high standard of professionalism in all aspects of work, leading by example for other team members to follow.
Head Food Runner
Shrimpers
Stuart, FL
09.2021 - 08.2024
- Supervised food runners to ensure timely and accurate delivery of orders.
- Trained new staff on efficient food running techniques and restaurant protocols.
- Coordinated with kitchen staff to streamline order preparation and minimize wait times.
- Monitored inventory levels, ensuring adequate supplies for smooth operations.
- Developed training materials to enhance onboarding for new food runners.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
- Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
- Ensured guest satisfaction through consistent follow-up on completed orders, addressing any concerns or requests promptly.
Education
Bachelor of Arts - Business
Indian River State College
Ft. Pierce, FL01-2027
High School Diploma -
South Fork High School
Stuart, FL05-2021
Associate of Arts - Business
Indian River State College
Ft. Pierce, FL11-2024
Skills
- Cross-training
- Team collaboration
- Flexible and adaptable
- Strong leadership
- Strong work ethic
- Time management
- Active listening
- Decision-making
- Problem-solving
- Customer service
Timeline
Back of House Team Member
Panda Express
01.2025 - 06.2025
Head Food Runner
Shrimpers
09.2021 - 08.2024
Bachelor of Arts - Business
Indian River State College
High School Diploma -
South Fork High School
Associate of Arts - Business
Indian River State College