Richard Henry
Brunswick,GA
Summary
Restaurant management professional with proven ability to lead shifts and ensure smooth operations in high-pressure environments. Known for driving team collaboration and maintaining high service standards. Reliable and adaptable with strong organizational and leadership skills.
Overview
9
9
years of professional experience
Work History
HVAC Installer
Certified Electric Inc
Brunswick, GA
08.2025 - Current
- Installed HVAC systems following safety protocols and manufacturer specifications.
- Assisted in troubleshooting and repairing HVAC units to ensure optimal performance.
- Conducted routine maintenance checks on heating and cooling systems for efficiency.
- Collaborated with team members to complete installations within established timelines.
- Followed guidelines for proper disposal of refrigerants and hazardous materials.
- Learned to operate hand tools and diagnostic equipment effectively for repairs.
- Maintained accurate records of service calls and equipment installations.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Assembled air ducts, pipes, discharge valves, and flues to central heating and cooling equipment.
Assistant Director
Chick-fil-A
Saint Simons Island, GA
03.2023 - 08.2025
- Led team training initiatives to enhance employee performance and customer service standards.
- Developed and implemented operational strategies to improve efficiency and reduce waste.
- Streamlined inventory management processes, ensuring optimal stock levels and timely replenishment.
- Collaborated with management to create promotional campaigns that increased customer engagement.
- Analyzed sales data to identify trends and inform decision-making for menu offerings.
- Coordinated staff schedules to optimize labor costs while maintaining service quality.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
Shift Manager
Grandy's
Brunswick, GA
08.2016 - 03.2023
- Supervised daily restaurant operations, ensuring compliance with health and safety standards.
- Managed staff schedules, optimizing labor costs while maintaining service quality.
- Trained and mentored new team members, fostering a collaborative work environment.
- Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.
- Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
Education
High School Diploma -
Glynn Academy
Brunswick, GANo Degree - Computer Science
College of Coastal Georgia
Brunswick, GASkills
- Problem-solving
- Waste reduction
- Health inspections
- Training and onboarding
- Critical thinking
- Food handling safeguards
Timeline
HVAC Installer
Certified Electric Inc
08.2025 - Current
Assistant Director
Chick-fil-A
03.2023 - 08.2025
Shift Manager
Grandy's
08.2016 - 03.2023
High School Diploma -
Glynn Academy
No Degree - Computer Science
College of Coastal Georgia