Rich heppeard
Freedom
Overview
10
10
years of professional experience
1
1
Certification
Work History
Telephone Construction
Consolidated Communications
South China
07.2018 - 07.2023
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed routine maintenance and repair.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Supervisor
Star Construction, LLC
Louisville
03.2013 - 06.2018
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Created new strategies for improving customer service standards within the organization.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Trained new employees on company policies and procedures.
Education
High School Diploma -
Mendon Union Local
Mendon Ohio05-1984
Some College (No Degree) - Traffic Safety And Flagging
Orlando State College
Orlando FloridaSkills
- Technical troubleshooting
- Equipment maintenance
- Project management
- Customer service
- Employee training
- Team leadership
Certification
- class a cdl
Custom
- While working in the construction field I have ran many differant types of equipment including back hoes skid loaders high hoes directional drilling rigs semis dump trucks etc
Timeline
Telephone Construction
Consolidated Communications
07.2018 - 07.2023
Supervisor
Star Construction, LLC
03.2013 - 06.2018
High School Diploma -
Mendon Union Local
Some College (No Degree) - Traffic Safety And Flagging
Orlando State College