Richard Heskett
Columbus,OH
Summary
Results-focused sales leader with solid background in sales over a 40 year career. Gifted communicator and negotiator with exceptional multitasking and project management skills. Knowledgeable about training and mentoring employees to promote team and business success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Sales Executive
Carpet One Floor & Home®
04.2021 - Current
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
Store Manager
Rite Rug Flooring
03.2015 - 01.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Corporate Sales/Senior Claims Manager
Dealer Supply North Inc.
02.2006 - 10.2014
- Spearheaded a brand new sales department, taking it from the bottom to over 800k in sales annually.
- Championed continuous improvement initiatives that streamlined processes and enhanced overall department efficiency.
- Mentored junior staff members on effective negotiation techniques, fostering professional growth within the team.
- Reduced claims processing time by implementing efficient workflow systems and streamlining procedures.
Skills
- Project management
- Proficient in RFMS and AS400
- Project workflow management
- Workflow optimization strategies
- Client relations
- Resource allocation management
- Production scheduling
- Supplier relations
- Customer service
- Teamwork and collaboration
Accomplishments
- Salesperson of the year
- Sales manager of the year
- Million Dollar Club member
- Board of Directors with The Beechcroft Lions
Certification
- FCTIS
Timeline
Senior Sales Executive
Carpet One Floor & Home®
04.2021 - Current
Store Manager
Rite Rug Flooring
03.2015 - 01.2020
Corporate Sales/Senior Claims Manager
Dealer Supply North Inc.
02.2006 - 10.2014
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