Richard Higgins
Nashoba Valley Ski Area
WESTFORD,MA
2027
years of professional experience
Dynamic Director of Maintenance Operations with a proven track record in maintenance scheduling, vendor relationship management, and employee training. Committed to enhancing workplace safety and operational efficiency through effective communication and problem resolution.
Work History
Director of Maintenance Operations
- Oversaw maintenance schedules, ensuring operational readiness of equipment and facilities.
- Implemented safety protocols to enhance workplace safety and compliance standards.
- Coordinated with vendors for timely procurement of supplies and parts needed for repairs.
- Trained staff on maintenance procedures and best practices to improve team efficiency.
- Developed preventive maintenance programs, reducing downtime and extending equipment lifespan.
- Conducted regular inspections to identify areas needing repair or improvement, enhancing overall facility condition.
- Managed a team of technicians, ensuring proper training and skill development for increased job performance.
- Established strong vendor relationships for timely procurement of parts and services, maintaining optimal inventory levels.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Collaborated with other departments to verify completion of maintenance tasks.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Developed budget plans for maintenance operations, effectively controlling expenses and driving cost savings.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Supervised employee performance, preventive maintenance, and safety.
- Supported continuous improvement efforts with thorough documentation of maintenance activities and sharing best practices among team members.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
High School Diploma
Skills
Director of Maintenance Operations 10 years
OSHA Certified
Vendor relationship management
Employee training
Deadline adherence
Heavy Equipment Mechanic 27 years
Hydraulic Specialist 14 years
Heavy Equipment Operator 30 years
Gear Box Mechanic 14 years
Task management
Effective communication
Budgeting and cost control
Reliability
Timeline
Director of Maintenance Operations
Nashoba Valley Ski Area
1999 - CurrentRead More
Westford High School
High School Diploma
Read More