Richard Hill

Core Competencies:

• Leveraged advanced understanding of logistics and navigation to enhance efficiency in route planning and execution.
• Evaluated operational practices to maintain compliance with USPS Domestic Mail Manual (DMM) and OSHA safety regulations.
• Exhibited robust physical capabilities by consistently walking more than 10 miles each day and lifting parcels up to 70 lbs under varying weather conditions.
• Executed meticulous management of registered certified and insured mail, maintaining rigorous standards for signature confirmation and comprehensive chain-of-custody documentation.
• Addressed delivery issues and delivered professional service to a varied customer base, including residential and commercial clients.

Key Responsibilities:

• Optimized route management to efficiently organize and deliver mail and parcels to over (number) residential and business stops daily.
• Organized and arranged mail, magazines, and parcels for morning distribution to ensure timely delivery and operational efficiency.
• Managed fleet safety by operating long life vehicles and Promasters in challenging urban and residential settings to uphold an excellent record.
• Implemented digital integration by utilizing handheld scanners (MDDs) for real-time tracking and data capture.
• Conducted through inspections of mail to identify and intercept items lacking proper postage or containing fraudulent markings, safeguarding postal revenue.

Technical Skills & Tools

• Operated USPS handheld scanners to facilitate efficient package processing. Assisted in managing postage meters for accurate shipping costs. Supported organization of sorting racks and parcel lockers for streamlined operations.
• Certified to operate LLV, FFV, and 2-ton postal trucks, ensuring compliance with operational standards.
• Utilized Microsoft Office Suite and internal logistics tracking systems to support data management and reporting.

Supervisor (204B)

Achieved efficient management to a small to medium Post Office supported retail, financial, city delivery, collection and mail processing operations and audits. Collaborated with members of the community including customers, local elected officials, and law enforcement personnel. Responded to requests from local, state, and federal law enforcement agencies in conjunction with ongoing and future operations, including logistical information.

Key Responsibilities:

• Coordinated and managed daily activities for (Number) city routes, maintaining focus on meeting "up-time" distribution objectives.
• Utilized TACS to monitor employee hours, manage overtime (OT) tracking, and ensure compliance with the LMOU and National Agreements.
• Analyzed DOIS and PET data to adjust route assignments and manage pivot tables, reducing unauthorized overtime by (Percentage) %.
• Coordinated with the Plant/Logistics to manage incoming mail flow and ensure timely dispatch of outgoing mail.
• Led daily Safety Stand-Up meetings, focusing on heat illness prevention, dog bite awareness, and LLV/Promaster inspections.
• Served as the primary point of contact for customer escalations, maintaining a professional image for the Postal Service.

• Executed comprehensive handling of check transactions, maintaining compliance and operational efficiency in the branch.
• Oversaw the accurate entry and modification of new accounts to ensure seamless branch functionality.
• Managed day-to-day trading activities to ensure accuracy and compliance.
• Assisted operations manager in maintaining workflow continuity during absences.
• Implemented effective screening protocols for incoming faxes to support timely service delivery.
• Dedicated 40 hours weekly to project execution and team collaboration.