Richard Hoffman
Summary
Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Menards
11.2021 - 11.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Shipping Management Support
JBS Swift
09.2019 - 10.2021
- Improved customer satisfaction rates by addressing inquiries promptly and professionally.
- Spearheaded process improvement projects to optimize workflow efficiency within the department.
- Managed multiple high-priority tasks simultaneously, ensuring timely completion and quality results.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Education
Real Estate License - Real Estate And Sales
Larabee School Of Real Estate
Lincoln, NE01.2025
High School Diploma -
Grand Island Senior High School
Grand Island12.2016
Skills
- Client Account Management
- Promotional Support
- Contract Preparation
- Order Processing
- Sales Development
- Upselling
- Customer Service
- Meeting Facilitation
- Process Improvement
- Time Management
- Effective Communication
- Quality Assurance
- Equipment Maintenance
- Landscaping
- Equipment Operation
- Job Site Cleanup
- Truck Loading and Unloading
- Material Handling
- Attention to Detail
- Repetitive Work
- Machinery Maintenance
- [State] Driver's License
- Hand-Eye Coordination
- Team Collaboration
- Heavy Lifting
- Job Site Safety
- Physical Strength
- Endurance and stamina
- Landscaping know-how
- Heavy Machinery Operation
- Physical Agility and Coordination
- Physical Strength and Stamina
- Forklift Certification
- Bug Reports
- Log Updates
- Hardware and Software Installation
- Data Quality Management
- System Monitoring
- Information Analysis
- System Upgrades
- Software Installation
- Diagnostics
- Machine Operation
Affiliations
- I'm an Athlete at heart and work out 5 times per week for at least 2 hours and keep my self in good shape for any of life's tasks.
- I'm Student currently going to school for Real Estate.
Certification
I do have my forklifting license, since 2021.
Languages
English
Full Professional
Timeline
Sales Associate
Menards
11.2021 - 11.2023
Shipping Management Support
JBS Swift
09.2019 - 10.2021
Real Estate License - Real Estate And Sales
Larabee School Of Real Estate
High School Diploma -
Grand Island Senior High School
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