Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Richard Jackson Jr.

Tallahassee,FL

Summary

Dynamic professional with a proven track record at excelling in customer service and operational efficiency. Skilled in team leadership and conflict resolution, I enhanced customer satisfaction through effective service planning and relationship building, driving repeat business and loyalty. Committed to achieving results and fostering a positive work environment.

Knowledgeable Service Manager with solid background in managing service operations and ensuring customer satisfaction. Proven track record of implementing process improvements and resolving escalated issues effectively. Demonstrated ability to lead teams and streamline workflows while maintaining high service standards.

Service management professional known for high standards and results orientation. Proven track record in optimizing service processes and enhancing team performance. Strong focus on collaboration and adaptability, ensuring reliable support and flexibility in dynamic settings. Demonstrated expertise in team leadership and customer relationship management.

Proficient Leader delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Customer Satisfaction.

Experienced with optimizing service operations and improving customer satisfaction. Utilizes team leadership and strategic planning to enhance service delivery. Track record of problem-solving and effective communication in high-pressure environments.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Highly motivated Service Manager with over 17 years of Auto Sales and Service experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Assistant Service Manager

Tallahassee CDJR
02.2025 - Current
  • Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
  • Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.
  • Enhanced team efficiency by implementing streamlined procedures for daily operations.
  • Maintained accurate records of completed services, parts inventory, and customer communications to streamline processes.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Established a positive working environment through fostering teamwork, providing support during challenging situations, and celebrating individual achievements.
  • Followed up with customers during and after installations to verify satisfaction.
  • Provided exceptional customer service through clear communication, addressing concerns, and offering appropriate solutions.
  • Served as a knowledgeable point-of-contact for customers seeking information about vehicle maintenance requirements or troubleshooting advice.
  • Collaborated with sales staff to provide comprehensive support for new vehicle purchases and ongoing maintenance needs.
  • Conducted regular performance evaluations for staff members, offering constructive feedback and setting goals for professional growth.
  • Resolved customer complaints in professional and timely manner.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Monitored service staff performance and provided feedback for improvement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Met with customers to discuss service needs and offer available solutions.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Service Advisor

Tallahassee Ford Lincoln
04.2024 - 02.2025
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
  • Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Supported overall team success by assisting coworkers with complex customer inquiries and providing backup during peak periods.
  • Reduced wait times with efficient coordination of service tasks among technicians.
  • Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
  • Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
  • Promoted additional services based on individual customer needs, increasing overall revenue without compromising integrity or trustworthiness.
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.
  • Streamlined appointment scheduling for improved efficiency and increased daily appointments.
  • Maintained up-to-date knowledge of product and service changes.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Delivered prompt service to prioritize customer needs.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Responded proactively and positively to rapid change.
  • Cross-trained and backed up other customer service managers.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Managed timely and effective replacement of damaged or missing products.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Created and maintained detailed database to develop promotional sales.

Project Manager

Jackson and Jackson Holdings LLC
11.2019 - 03.2024
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Managed projects from procurement to commission.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
  • Promoted innovation within project teams, encouraging exploration of new tools and methodologies to enhance project outcomes.
  • Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Licensed Realtor

Gavin Group Realty
02.2020 - 06.2022
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
  • Wrote contracts to outline sales and purchases of properties.
  • Advised and informed prospective clients on current market activities and conditions.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
  • Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Developed new business and managed new and existing clients.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.

Sales Consultant

Tallahassee DCJR
08.2017 - 02.2020
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Responded to telephone and in-person requests for information.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
  • Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
  • Maximized customer retention by resolving issues quickly.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Built relationships with customers and community to promote long term business growth.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Negotiated prices, terms of sales and service agreements.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Achieved or exceeded company-defined sales quotas.
  • Maintained current knowledge of evolving changes in marketplace.
  • Presented professional image consistent with company's brand values.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Kept detailed records of daily activities through online customer database.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Recorded accurate and efficient records in customer database.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Service Manager

Frankie’s Auto Sales
02.2014 - 07.2017
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Analyzed service reports to identify areas of improvement.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
  • Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
  • Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
  • Increased overall revenue by upselling additional services and products during routine maintenance visits.
  • Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
  • Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
  • Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
  • Negotiated with vendors to secure best prices for parts and supplies.
  • Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
  • Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Ensured compliance with industry regulations by staying current on relevant updates and adjusting company policies accordingly.
  • Optimized inventory management, reducing excess stock and improving parts availability for service tasks.
  • Ensured compliance with safety regulations by regularly inspecting equipment and workspaces.
  • Streamlined service delivery processes, reducing wait times for customers by implementing efficient scheduling systems.
  • Increased team productivity with introduction of new performance management system, focusing on individual strengths and areas for improvement.
  • Improved service efficiency by conducting regular training sessions for staff on latest industry standards and technologies.
  • Reduced operational costs by negotiating better terms with suppliers and optimizing resource allocation.
  • Enhanced team morale and reduced staff turnover by establishing recognition program that highlighted outstanding employee contributions.
  • Improved operational efficiency by redesigning service area layout for better workflow and customer experience.
  • Coordinated with sales team to develop service packages that aligned with customer needs, driving additional revenue.
  • Spearheaded digital transformation initiative, introducing new software tools to improve service scheduling and customer communication.
  • Pioneered sustainability initiative within service operations, reducing waste and promoting eco-friendly practices.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Service Advisor/ Sales Consultant

Gossett Chrysler | Dodge | Jeep
03.2012 - 02.2014
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Reduced wait times with efficient coordination of service tasks among technicians.
  • Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.
  • Maintained up-to-date knowledge of product and service changes.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Promptly responded to inquiries and requests from prospective customers.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Created and maintained detailed database to develop promotional sales.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Provided sales and customer service assistance to walk-in traffic
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Followed up with existing customers to provide additional support and address concerns.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.

Sales Manager

Ride Rite Auto Sales
06.2011 - 03.2012
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Implemented systems and procedures to increase sales.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed accounts to retain existing relationships and grow share of business.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.

Sales Consultant/ Sales Closer

Tallahassee DCJR
10.2009 - 06.2011
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
  • Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
  • Delivered high-quality service by addressing customer concerns promptly and professionally.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Maintained open lines of communication with colleagues across departments to ensure a seamless experience for clients throughout the entire sales process.
  • Completed registration paperwork and sales documentation.
  • Improved the overall buying experience for each client by offering attentive support during test drives.
  • Achieved top-performer status consistently among peers due to strong attention to detail when presenting vehicles to potential buyers.
  • Trained new sales staff members on company policies, procedures, and best practices in customer service delivery.
  • Expanded dealership''s clientele through targeted outreach efforts, including local events and social media engagement.
  • Consistently adhered to company guidelines regarding ethical selling practices.
  • Prioritized helping customers over completing other routine tasks in store.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Master Certified Service Advisor - Ford Service Certifications

Ford University
Online
01-2025

Florida Real Estate Sales Associate Certification - Real Estate Principles And Law

The Real Estate School
Tallahassee, FL
11-2018

Bachelor of Science - Psychology

Edward Waters College
Jacksonville, FL
06-1995

Skills

  • Customer service focus
  • Service planning
  • Schedule coordination
  • Sales support
  • Operation Monitoring
  • Operational improvements
  • Team building expertise
  • Strong leadership
  • Employee relations
  • Positive attitude
  • Customer service
  • Problem-solving
  • Time management
  • Reliable and responsible
  • Multitasking and organization
  • Goal oriented
  • Workplace safety
  • Critical thinking
  • Team leadership
  • Trustworthy and honest
  • Verbal and written communication
  • Employee training and development
  • Team collaboration and leadership
  • Customer service management
  • Relationship building
  • Operational efficiency
  • Outgoing and energetic
  • Service quality management
  • Strategic business planning
  • Estimating and quoting
  • Work Planning and Prioritization
  • Analytical thinking
  • Conflict resolution
  • Task delegation
  • Staff management
  • Documentation and reporting
  • Staff motivation
  • Quality assurance
  • Risk management
  • Project planning
  • Forecasting
  • Revenue generation

Certification

Master Certified Ford Service Advisor

Timeline

Assistant Service Manager

Tallahassee CDJR
02.2025 - Current

Service Advisor

Tallahassee Ford Lincoln
04.2024 - 02.2025

Licensed Realtor

Gavin Group Realty
02.2020 - 06.2022

Project Manager

Jackson and Jackson Holdings LLC
11.2019 - 03.2024

Sales Consultant

Tallahassee DCJR
08.2017 - 02.2020

Service Manager

Frankie’s Auto Sales
02.2014 - 07.2017

Service Advisor/ Sales Consultant

Gossett Chrysler | Dodge | Jeep
03.2012 - 02.2014

Sales Manager

Ride Rite Auto Sales
06.2011 - 03.2012

Sales Consultant/ Sales Closer

Tallahassee DCJR
10.2009 - 06.2011

Master Certified Service Advisor - Ford Service Certifications

Ford University

Florida Real Estate Sales Associate Certification - Real Estate Principles And Law

The Real Estate School

Bachelor of Science - Psychology

Edward Waters College

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Richard Jackson Jr.