Summary
Overview
Work History
Education
Skills
ADDITIONAL STRENGTHS
Timeline
Generic
RICHARD J.  CONTRERAS

RICHARD J. CONTRERAS

Spring Valley,CA

Summary

Certified bartender with formal training from Gaslamp Bartending School and 20+ years of experience working in fast-paced, high-volume casino environments including Sycuan Casino Resort and Barona Valley Ranch & Casino. Hospitality-driven professional known for strong guest engagement, composure under pressure, and strict cash-handling accountability. Brings high-energy service, attention to detail, and a team-first mindset to every shift.Known for strong guest engagement, speed under pressure, and strict cash-handling accountability. Delivers efficient, professional service in fast-paced environments while maintaining compliance and guest satisfaction.

Overview

20
20
years of professional experience

Work History

Casino Operations Leadership

Sycuan Casino Resort
01.2020 - 01.2025
  • Worked in high-volume hospitality environment serving diverse guest demographics
  • Managed guest interactions during peak traffic while maintaining service flow
  • Handled cash transactions under strict accountability standards
  • Resolved guest concerns professionally and efficiently
  • Collaborated with security, cage, and service teams

Table Games Floor Experience

Barona Valley Ranch & Casino
01.2005 - 01.2020
  • Delivered consistent guest-facing service in high-energy casino environment
  • Built rapport with repeat guests and VIP clientele
  • Maintained situational awareness and compliance standards
  • Recognized for professionalism and composure during peak hours

Education

Bartending Certification - undefined

Gaslamp Bartending School

CA Food Handlers Card -

Statefoodsafety
Online

CA ABC Responsible Beverage Server Certification -

Statefoodsafety
Online

Skills

  • Classic cocktails, standard pours, garnish prep, and bar sanitation
  • High-volume service speed, multitasking, and consistency
  • Guest engagement and upselling to increase beverage revenue
  • POS operation, cash handling accuracy, and drawer accountability
  • Responsible alcohol service and ID verification
  • Team-oriented communication and guest rapport
  • Calm, professional demeanor in high-pressure settings

ADDITIONAL STRENGTHS

  • Professional appearance and polished customer presence
  • Flexible availability, including nights, weekends, and holidays
  • Reliable, punctual, and highly accountable
  • Strong situational awareness in crowded, high-traffic environments
  • Quick learner with excellent memory for recipes, specials, and procedures

Timeline

Casino Operations Leadership

Sycuan Casino Resort
01.2020 - 01.2025

Table Games Floor Experience

Barona Valley Ranch & Casino
01.2005 - 01.2020

Bartending Certification - undefined

Gaslamp Bartending School

CA Food Handlers Card -

Statefoodsafety

CA ABC Responsible Beverage Server Certification -

Statefoodsafety
RICHARD J. CONTRERAS