Richard J. Downey
Medical Assistant Professional
Sacramento,CA
Summary
Innovative caring hard worker dedicated to nurturing people animals and plants to improve out comes and quality of life for all.
Purpose to find an internship for completion of CMA certification.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
2
2
Certification
Work History
Massage Therapist
Zen Spa
Roseville, California
07.2023 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Promoted wellness by educating clients on self-care and stress management techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Massage Therapist
Massage Heights
Sacramento , CA
07.2023 - 02.2025
Massage Therapist
Massage Envy
Sacramento, CA
01.2019 - 03.2022
Ranch Hand
Shamrock Family Farms
Sacramento, CA
01.2011 - Current
- Worked with ranch hands to clean stables and riding areas.
- Assisted laborers by loading and unloading heavy machinery and equipment.
- Maintained safety when using equipment and tools by following established precautions.
- Cared for 15 goats, 1 donkey and multiple chickens by feeding, watering, vaccinating and assisting with birthing.
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Performed repairs and preventive maintenance on equipment and property.
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
- Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
- Assisted in the safe birth of livestock by monitoring pregnant animals closely and acting as a birthing assistant when necessary.
MHT/Phlebotomist
Sacramento Behavioral Health
Sacramento, California
04.2022 - 12.2022
- Centrifuged blood samples as outlined in clinical protocols.
- Organized daily work based on collection priority.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Seasonal Plant Cultivation Technition
Delta CT LLC
Sacramento, California
03.2021 - 04.2022
- Contributed to the company''s overall growth by consistently meeting or exceeding cultivation production goals, delivering high-quality plants for processing and sale.
- Achieved successful propagation through expert seed selection and cloning techniques.
- Collaborated with research team to test new growing methods, resulting in improved plant quality and production rates.
- Cultivated strong relationships with vendors and suppliers to ensure timely delivery of essential cultivation materials and equipment.1
- Led team of 1 skilled and unskilled farm personnel.
- Assisted in inventory management tasks to ensure accurate tracking of plants from seedling stage to final product packaging.
- Reduced crop loss by promptly identifying and addressing plant health issues, such as pests and diseases.
- Ensured regulatory compliance by maintaining accurate records of cultivation activities and adhering to state guidelines.
Medical Courier Dispatcher
Medical Couriers INC
Sacramento, California
11.2016 - 03.2022
- Properly documented all specimens received using [Software].
- Increased efficiency in delivery routes, streamlining operations and minimizing transport times.
- Contributed to the overall success of the company by consistently prioritizing customer needs, maintaining a strong work ethic, and demonstrating a commitment to excellence in every aspect of the role.
- Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Minimized errors in specimen handling by adhering to established guidelines for labeling, packaging, and temperature control requirements.
- Strengthened relationships with healthcare providers, understanding and meeting their specific delivery needs.
- Reduced transportation costs through effective fuel management and regular vehicle maintenance checks.
- Conducted routine vehicle maintenance checks to ensure safety and reliability of transport.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Assisted in training new couriers on company protocols, safety procedures, and route navigation techniques.
- Streamlined communication between dispatchers, patients, and healthcare providers for efficient coordination of service requests.
- Directed dispatching, routing, and tracking of 50 fleet vehicles.
Certified Nurse Assistant
Meadowview Manor
Grass Valley, California
01.2010 - 01.2011
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Served as a mentor to new staff members, providing guidance and support during their onboarding process.
- Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.
- Assisted nursing staff in wound care procedures, effectively preventing infections and promoting healing.
- Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Supported patients'' emotional well-being by actively listening to their concerns and offering compassionate companionship.
- Supported needs of 40+ residents under long-term care.
Certified Nurse Assistant
Spring Hill Manor
Grass Valley, CA
01.2002 - 01.2006
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Served as a mentor to new staff members, providing guidance and support during their onboarding process.
- Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.
- Assisted nursing staff in wound care procedures, effectively preventing infections and promoting healing.
- Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Supported patients'' emotional well-being by actively listening to their concerns and offering compassionate companionship.
- Strengthened continuity of care by meticulously updating electronic health records in accordance with HIPAA regulations.
- Participated in ongoing professional development opportunities to remain current on best practices in the field of Certified Nurse Assistance.
- Ensured timely medication administration by accurately recording dosage and time in medical charts.
- Facilitated safe transportation within the facility using wheelchairs or gurneys when necessary for appointments or treatments.
- Contributed to a sanitary environment by adhering to strict infection control protocols when cleaning rooms and equipment.
- Boosted overall patient satisfaction through genuine empathy, active listening skills, and consistent professionalism in all interactions.
- Demonstrated proficient use of medical equipment such as blood pressure monitors and oxygen concentrators for efficient patient care delivery.
- Provided skilled post-operative care to patients, closely monitoring their recovery progress and reporting any changes to nursing staff promptly.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Delivered high-quality care to elderly patients in hospital facility.
- Supported needs of 40+ residents under long-term care.
Education
Phlebotomy Training Specialists - 40 hours didactic training
Phlebotomy Training Specialists
Sacramento, CA 01.2021 - 08.2025
Raja Yoga Academy - Teacher Training, 500-hour level 1
Raja Yoga Academy
Huntington Beach, CA 01.2016 - 01.2016
The Fair Oaks Massage Institute - CMTC 500-hour course
The Fair Oaks Massage Institute
Fair Oaks, CA 04.2015 - 10.2015
On-the-Job Training - Certified Nurse Assistant
Spring Hill Manor
Grass Valley, CA 03.2025 - 06.2025
Diploma -
Muir Charter High School
Grass Valley, CA 01.1997 - 1 2000
No Degree - Medical Assistant
CALRegional
Marysville, CA 03.2025 - Current
Skills
Blood-borne pathogens training
DOT Hazardous Materials Training
CPR and First Aid
Packaging medical specimens for shipment
Handling medical supplies and Specimens
Medical Dispatcher
Management of fleet teams/drivers
Working in a fast-paced office environment
Certified Yoga Instructor Hatha Yoga
Licensed Massage Therapist
Work well under pressure
Great problem solver
Certification
08/20/21
Community Service
- 2022, Aids Life Cycle - Cyclist currently training and fundraising.
- 2018, Aids Life Cycle - Cyclist rode 545 miles, raised $3,500.
- 2017, Aids Life Cycle - Cyclist, rode 545 miles, raised $6,545.
- 2016, Aids Life Cycle - Volunteer for massage crew, provided 77 sports massages.
Work Preference
Work Type
InternshipLocation Preference
On-SiteTimeline
On-the-Job Training - Certified Nurse Assistant
Spring Hill Manor
03.2025 - 06.2025
No Degree - Medical Assistant
CALRegional
03.2025 - Current
Massage Therapist
Zen Spa
07.2023 - Current
Massage Therapist
Massage Heights
07.2023 - 02.2025
MHT/Phlebotomist
Sacramento Behavioral Health
04.2022 - 12.2022
Seasonal Plant Cultivation Technition
Delta CT LLC
03.2021 - 04.2022
Phlebotomy Training Specialists - 40 hours didactic training
Phlebotomy Training Specialists
01.2021 - 08.2025
Massage Therapist
Massage Envy
01.2019 - 03.2022
Medical Courier Dispatcher
Medical Couriers INC
11.2016 - 03.2022
Raja Yoga Academy - Teacher Training, 500-hour level 1
Raja Yoga Academy
01.2016 - 01.2016
The Fair Oaks Massage Institute - CMTC 500-hour course
The Fair Oaks Massage Institute
04.2015 - 10.2015
Ranch Hand
Shamrock Family Farms
01.2011 - Current
Certified Nurse Assistant
Meadowview Manor
01.2010 - 01.2011
Certified Nurse Assistant
Spring Hill Manor
01.2002 - 01.2006
Diploma -
Muir Charter High School
01.1997 - 1 2000