Richard Jimenez
Los Angeles,CA
Summary
A dynamic professional with a rich background at Drnk Coffee and Tea, I excel in fostering positive customer experiences and enhancing team productivity. Skilled in cash handling and known for exceptional time management, I've significantly contributed to reducing food waste and improving operational workflows. My friendly demeanor and detail-oriented approach have consistently elevated customer satisfaction and team performance.
Overview
14
14
years of professional experience
Work History
Barista
Drnk Coffee and Tea
Los Angeles, CA
04.2014 - 10.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Chef
Drnk Coffee and Tea
Los Angeles, CA
04.2014 - 10.2024
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
Supervisor
Drnk Coffee and Tea
Los Angeles, CA
04.2014 - 10.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Juicer/smoothie
Drnk Coffee and Tea
Los Angeles, CA
04.2014 - 10.2024
- Followed all cleanliness and sanitation procedures.
- Optimized ingredient usage by accurately measuring portions for consistent flavor profiles across all menu items.
- Maintained a clean and organized workspace, ensuring compliance with health codes and regulations.
- Created unique juice blends and recipes.
Baker
Drnk Coffee and Tea
Los Angeles Ca
04.2014 - 10.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Cashier
Drnk Coffee and Tea
Los Angeles, CA
04.2014 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Cook
Johnny Rockets Restaurant
Los Angeles, CA
04.2011 - 03.2014
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
Culinary Arts Certification - Culinary Arts
Los Angeles Trade Technical College
Los Angeles, CA09.2011
High School Diploma -
Canoga Park High School
Canoga Park, CA11.2006
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Cash register operation
- POS systems
- New hire training
- Up-selling
FLUENT IN LANGUAGE
Timeline
Barista
Drnk Coffee and Tea
04.2014 - 10.2024
Chef
Drnk Coffee and Tea
04.2014 - 10.2024
Supervisor
Drnk Coffee and Tea
04.2014 - 10.2024
Juicer/smoothie
Drnk Coffee and Tea
04.2014 - 10.2024
Baker
Drnk Coffee and Tea
04.2014 - 10.2024
Cashier
Drnk Coffee and Tea
04.2014 - 10.2024
Cook
Johnny Rockets Restaurant
04.2011 - 03.2014
Culinary Arts Certification - Culinary Arts
Los Angeles Trade Technical College
High School Diploma -
Canoga Park High School