Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Richard Joachim

El Paso,TX

Summary

A second career individual with a variety of experience in dealing with individuals at their most vulnerable time. Management skills learned over a 38 year career in the Federal Law Enforcement community. Familiarity with Hispanic culture and norms relating to funeral service conduct and desires. Detailed oriented in the preparation of paperwork relating to funeral service requirements, i.e., Death Certificates, Burial and Cremation permits as well as sales contracts and the FTC mandated GPL. Eager to demonstrate management and interpersonal skills in my second career.

Overview

55
55
years of professional experience

Work History

Funeral Assistant

Getz Funeral Home
01.2023 - 05.2023
  • Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
  • Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
  • Drove company vehicles to transport remains or families to services.
  • Supported funeral director with all facets of funeral service coordination.
  • Processed death certificate and other required paperwork.
  • Arranged floral tributes and lights around caskets in visitation rooms and chapels.
  • Provided administrative support to funeral home staff.
  • Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
  • Met with over families to plan funerals by discussing service options and needs.
  • Greeted funeral guests and coordinated seating.
  • Closed and secured caskets and led funeral corteges to churches and burial sites.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
  • Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
  • Communicated with insurance companies to secure death benefits for payment of services.

Federal Law Enforcement Officer

USI&NS (now CBP), U.S. Customs Service
06.1968 - 11.1997

Border Patrol Agent duties:

Patrolling, Tracking, Arresting and Processing Illegal Entrants, Processed for removal.

Trained younger, less experienced Agents. Managed Human and Physical resources.

Customs Inspector duties:

Examined individuals entering from Mexico via a land border. Admitted or denied entry based on qualifications. Inspected & cleared cargo and collected duty on same. Arrested individuals attempting to smuggle prohibited items from Mexico.

Assistant Chief Immigration Officer Training Academy:

Managed the law enforcement training of Immigration Inspectors, Detention Officers, Deportation Officers as well as Border Patrol Investigators via a transition course.

Education

Funeral Director's Certificate - Funeral Service And Mortuary Science

Northeast Texas Community College
Mount Pleasant, TX
12.2023

Master of Arts - Political Science

Sul Ross State University
Alpine, TX
05.1989

Bachelor of Science - Criminal Justice

Sul Ross State University
Alpine, TX
05.1986

Skills

  • Guest Interaction
  • Chapel Organization
  • Ceremony Arrangement
  • Funeral Service Coordination

Languages

Spanish
Full Professional

Timeline

Funeral Assistant

Getz Funeral Home
01.2023 - 05.2023

Funeral Director's Certificate - Funeral Service And Mortuary Science

Northeast Texas Community College

Master of Arts - Political Science

Sul Ross State University

Bachelor of Science - Criminal Justice

Sul Ross State University

Federal Law Enforcement Officer

USI&NS (now CBP), U.S. Customs Service
06.1968 - 11.1997
Richard Joachim