Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
Automotive Finance Manager
Big Star Ford
Mnvel, TX
02.2024 - Current
Managed customer accounts to ensure timely payments were made according to loan terms.
Resolved customer complaints regarding auto financing services in a timely manner.
Maintained accurate records of all transactions related to auto finance services.
Monitored current market rates for competitive pricing of loans offered.
Ensured compliance with all applicable state and federal regulations pertaining to auto financing services.
Collaborated with sales staff in order to maximize opportunities for profitable deals.
Educated customers on the benefits and terms of vehicle financing options and extended service contracts.
Trained sales staff on financing options, processes, and best practices to enhance overall team performance.
Prepared and reviewed all paperwork related to the sale and financing of vehicles, ensuring accuracy and completeness.
Developed and maintained strong relationships with banks, credit unions, and other financial institutions.
Ensured compliance with all federal, state, and local regulations governing automotive sales and financing.
Automotive Sales Consultant
Big Star Ford
Manvel, TX
07.2019 - Current
Greeted customers and identified their automotive needs.
Prepared sales contracts and other necessary paperwork for vehicle purchases.
Collaborated with service department personnel to ensure customer satisfaction.
Maintained up-to-date knowledge of new products and services offered by the dealership.
Attended regular training sessions to stay abreast of changes in industry trends and regulations.