Gary Matthews

Company Overview: A Google Cloud Partner empowering Startups/ SMBs with cloud modernization, DevOp, and data analytics for innovation and value for business growth.

• Spearheaded the implementation of a centralized automated MOC tracking system leveraging Google Cloud tools (Cloud logging , Big Query), resulting in 25% improvement in change approval times and providing leadership with real time visibility for enhanced GCP governance and reduced downtime.
• Developed custom dashboards (Cloud monitoring , Zenta Pulse) with automated alerts, reducing unexpected GCP spending by 15%.
• Automated processing (Cloud Functions,Pub/Sub), cutting invoicing time by 30% and improving accuracy for GCP vendors.
• Orchestrated the migration of a data anlytics pipeleine to Google Cloud BigQuery, optimizing data processing costs by 40% through serverless architecture and ensuring on time project delivery.

• Developed and implemented a project based learning curriculum intergrating real world data analysis, leading to a 30% increase in students participation in computer science electives and demonstrating tangible skill development.
• Established and led a Cisco Networking Academy, resulting in a 90% pass rate on CCNA certifications among students, directly enhancing their post- secondary and career prospects in IT.
• Collaborated with science and math teachers to integrate computational thinking and data analysis, contributing to a measurable 15% improvement in student problem solving abilities on standardized tests.
• Founded and mentored the schools "STEM Innovation Club," leading student teams to participate in regional competitions and hackathons, resulting in two top- three finishes and fostering culture of applied learning and teamwork beyond the classroom.

Company Overview: A general contractor overseeing a wide range of construction projects. Our core strength lies in effective project coordination and on time delivery.

• Implemented standardized project management and communication protocols across client engagements, resulting in a 15% reduction in project completion times and a 10% average in client satisfaction.
• Developed and deployed a centralized system for tracking and analyzing key project metrics, improving resource allocation efficiency by an estimated 8% through actionable insights.
• Streamlined communication and alignment between technical and non technical teams on complex projects, ensuring on time and successful delivery with positive stakeholder feedback.
• Identified and implemented solutions leveraging automation and process improvement methodologies, achieving a documented 20% reduction in time spent on repetitive project task.

• Proactively developed a self service knowledge base, reducing Tier 1 support tickets by 20% and empowering users with readily available solutions.
• Championed self service password reset adoption, achieving a 35% increase and significantly reducing help desk workload during peak times, while leading IT support during orientation with a 95% issue resolution rate.
• Analyzed recurring software issues in university labs, leading to implementation of stable configurations and a 15% reduction in related support tickets.
• Created accessible resources and streamlining onboarding, significantly reduced the volume of routine support requests, allowing for a greater focus on complex issues and improved overall user satisfaction.