Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. I am always early feel like if i get to work right when I am supposed to I won't be the best worker I can be. Willing to do anything to help out. Willing to learn new skills.
Overview
8
8
years of professional experience
Work History
Shipping and Receiving Clerk
Cuyahoga County Public Library
Parma,OH
06.2024 - 02.2026
Oversaw shipping and receiving operations, ensuring accurate inventory management and timely order fulfillment.
Implemented process improvements that enhanced workflow efficiency in shipping and receiving departments.
Coordinated with vendors to resolve discrepancies and maintain strong supply chain relationships.
Trained new staff on safety protocols and operational procedures for shipping and receiving tasks.
Monitored shipment schedules, verifying compliance with delivery timelines and quality standards.
Utilized warehouse management systems to track inventory levels and streamline order processing.
Conducted regular audits of incoming shipments to ensure accuracy against purchase orders.
Developed standard operating procedures that improved accuracy in shipping documentation processes.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Inspected merchandise and sent damaged pieces for repair before shipment.
Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
Technician
Xtend Technologies
Broadview Heights, OH
09.2021 - 03.2024
Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
Adhered to all safety policies and procedures while working in the lab environment.
Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.
Installed new components or replaced defective parts to restore functionality.
Utilized hand tools and epoxy to safely splice cables.
Provided training sessions for junior technicians on proper use of test equipment and techniques for troubleshooting complex systems.
Kept records of parts and equipment used in projects to update inventory.
Troubleshot systems and equipment and ran tests to make effective recommendations.
Communicated directly with equipment vendors for defective parts return.
Filled out work orders, repair logs and maintenance plans to document work completed.
Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
Tested and calibrated instruments to ensure accuracy and reliability of data.
Completed scheduled appointments on time to drive quality service.
Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
Used bolts, rivets and screws to fasten parts.
Replaced defective components or parts as needed.
Managed workflow and productivity of lower-level technicians to keep projects on task.
Participated in training to maintain technical expertise and proficiency on applicable equipment.
Managed quality control and maintained high level of customer satisfaction.
Grill Cook
McDonald's
Middleburg Hts, OH
06.2023 - 11.2023
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
Reviewed quality standards and verified continuous application throughout kitchen environment.
Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
Set up work stations prior to restaurant opening to improve speed during busy periods.
Sanitized workstation before and after shift to prevent illness and food contamination.
Responded promptly and courteously to guest inquiries and complaints.
Made sure that all orders were filled in an accurate and timely manner.
Made meals in accordance with company standards and requirements.
Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Trained new employees on grill operations and safety protocols.
Replenished food items from inventory and rotated ingredients.
Maintained cleanliness and organization of line workstations.
Assisted in restocking kitchen supplies when necessary.
Traffic Control
Wright Traffic Control
Medina, OH
03.2021 - 10.2021
Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
Completed scheduled appointments on time to drive quality service.
Kept records of parts and equipment used in projects to update inventory.
Team Member
Arby's Restaurant
Parma Hts , OH
08.2018 - 02.2021
Assisted newly hired team members by explaining company procedures and safety requirements.
Monitored expiration dates on food items for freshness assurance.
Maintained a clean and organized work area throughout shift.
Followed production orders and company standards to exceed quality scores on consistent basis.
Built and maintained working relationships with peers and upper management.
Resolved customer issues promptly in a professional manner.
Developed positive customer relationships through friendly greeting and excellent service.
Collaborated with team members to maximize productivity and efficiency.
Maintained positive working relationship with fellow staff and management.
Participated in and contributed to meetings by sharing concerns and ideas for improvements.
Identified needs of customers promptly and efficiently.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Improved knowledge and productivity through continuous education and learning from senior team leaders.
Organized inventory shelves for easy access and maintenance of stock levels.