Richard Kats

independent contractor-delivery driver

• Self-motivated, with a strong sense of personal responsibility.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Navigated challenging routes and road conditions to ensure on-time deliveries without compromising safety standards.
• Managed tight delivery schedules for optimal efficiency, reducing overall expenses and fuel consumption.
• Enhanced customer satisfaction by providing timely and efficient delivery services.
• Adhered to local traffic laws and regulations, promoting a safe driving environment for both self and others on the road.
• Demonstrated adaptability in handling diverse types of cargo securely, including fragile items requiring special care during transport.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.

• Unloaded, inspected, and stored damaged and returned products.
• Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
• Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
• Adhered to company safety guidelines to minimize warehouse accidents.
• Documented returned product details in [Software] inventory tracking system.
• Evaluated product condition upon return, determining eligibility for refund, exchange, or repair according to company policies.