Richard Killmer
Boca Raton,Florida
Summary
Results-driven Store Manager with expertise in operations management, team leadership, and customer service. Proven track record of enhancing inventory efficiency and driving sales through effective merchandising strategies.
Overview
1
1
Language
21
21
years of professional experience
Work History
Store Manager
ShopRite
New Jersey
04.2005 - 12.2025
- Managed daily store operations, ensuring optimal inventory levels and product availability.
- Led team training sessions to enhance customer service and operational efficiency.
- Implemented merchandising strategies that increased product visibility and sales performance.
- Coordinated schedules for staff, optimizing labor costs while maintaining service standards.
- Supervised daily store operations to ensure high levels of customer service and satisfaction.
- Coordinated staff schedules to optimize workforce efficiency and meet business needs.
- Led initiatives to improve store layout, enhancing customer flow and experience throughout the shopping environment.
- Actively participated in weekly meetings to discuss store performance, goals, and upcoming initiatives.
- Maintained a clean and organized store environment for enhanced customer experience.
- Conducted regular audits of cash registers to maintain accuracy and prevent discrepancies or thefts.
- Collaborated with the Front Store Manager to develop successful marketing campaigns and promotional events.
- Addressed any employee issues or conflicts professionally, promoting a harmonious work environment.
- Implemented new planograms and planogram adjustments to increase customer purchases.
- Monitored and minimized liability of discontinued and damaged inventory by executing timely returns to vendors according to vendor return policies.
- Developed strong relationships with vendors, negotiating better terms and pricing.
- Assisted in scheduling staff shifts to ensure adequate coverage during all business hours.
- Evaluated employee performance through periodic assessments, offering constructive feedback for improvement when necessary.
- Managed labor scheduling to maximize productivity and maintain adequate staffing levels to effectively operate business.
- Proactively identified potential security risks within the store environment, taking appropriate measures to minimize losses due to theft or damage.
Education
Bachelor of Science - Business
Miami Dade College
Miami, FL05-1975
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Team leadership
- Inventory management
- Cash management
- Retail inventory management
- Recruitment and hiring
- POS systems
- Goals and performance
- Team motivation
- Operations management
- Supply ordering
- Policies and procedures
- Staff management
- Store displays
- Staff supervision
- Accurate cash handling
- Opening and closing procedures
- Payroll management
Languages
English
Timeline
Store Manager
ShopRite
04.2005 - 12.2025
Bachelor of Science - Business
Miami Dade College