Richard Kostuik
American Lighting and Safety
Dayton,Tennessee
12
years of professional experience
Versatile and adaptable college graduate with experience spanning mental, behavioral support, industrial operations, sales, and customer service. Skilled in de-escalating challenging situations, maintaining accurate documentation, and delivering compassionate, client-focused care while adhering to strict safety and compliance standards. Recognized for strong communication, professionalism, and the ability to quickly learn new responsibilities in fast-paced healthcare, retail, and industrial environments.
Work History
Sales, Installation, and Clerical Worker
8 Years 1 Month- Install and test emergency lighting and exit sign systems for commercial and residential clients.
- Prepare estimates, invoices, and work orders while maintaining accurate customer records.
- Answer customer inquiries, scheduled service appointments, and provide product information.
- Process sales transactions and maintain inventory of lighting products and installation materials.
- Coordinate with team members to ensure timely completion of installations and service calls.
- Maintain organized filing systems and complete clerical tasks, including data entry and document management.
- Follow workplace safety procedures and ensure installations meet company and applicable code standards.
- Install and test emergency lighting and exit sign systems for commercial and residential clients.
- Deliver professional customer service, building strong relationships and resolving client concerns promptly.
Psychiatric Technician
2 Years 11 Months- Monitored and supervised patients to ensure safety and adherence to treatment plans.
- Assisted patients with activities of daily living (ADLs), promoting dignity and independence.
- Monitored patient behavior, mental status, and safety, documenting observations accurately
- Applied verbal de-escalation and crisis intervention techniques to manage challenging behaviors.
- Built therapeutic relationships through compassionate communication and active listening.
- Assisted with patient admissions, transfers, and discharges.
- Conducted routine safety checks and monitored patients to prevent self-harm or harm to others.
- Built therapeutic relationships through compassionate communication and active listening.
- Followed HIPAA guidelines and maintained strict patient confidentiality.
- Completed accurate and timely documentation of patient behaviors, incidents, and interventions.
- Collaborated with nurses, psychiatrists, and other healthcare professionals to support individualized treatment plans.
Temporary Mail Clerk
1 Month- Maintained accuracy while handling high volumes of mail and packages in a fast-paced environment.
- Operated postage meters, mail-sorting equipment, and package tracking systems.
- Processed certified, registered, and overnight mail according to university procedures.
- Assisted faculty, staff, and students with mail and package inquiries, providing courteous customer service.
- Verified delivery information and maintained accurate records of incoming and outgoing shipments.
- Organized mailroom inventory and ensured supplies were adequately stocked.
- Followed confidentiality and security procedures when handling sensitive documents and packages.
- Collaborated with team members to ensure timely mail distribution across campus.
- Performed general clerical duties, including filing, data entry, and record maintenance.
Journeyman Laborer
5 Years 10 Months- Performed maintenance, repair, and support activities during scheduled nuclear power plant outages in accordance with strict safety and regulatory requirements.
- Followed detailed work procedures, radiation protection protocols, and OSHA safety standards to maintain a safe work environment.
- Assisted skilled trades with equipment maintenance, component removal and installation, and outage-related tasks.
- Operated hand and power tools safely and efficiently to complete assigned work.
- Participated in contamination control and housekeeping activities to maintain clean and secure work areas.
- Worked effectively in high-security, highly regulated environments while complying with plant access and security procedures.
- Collaborated with multidisciplinary crews to complete outage projects on schedule and minimize plant downtime.
- Conducted material handling, equipment staging, and job site preparation to support maintenance operations.
- Completed physically demanding tasks while wearing required personal protective equipment (PPE) and following all safety protocols.
- Attended daily safety briefings, adhered to lockout/tagout (LOTO) procedures, and reported hazards promptly.
- Demonstrated flexibility by adapting to changing work assignments, extended shifts, and compressed outage schedules.
- Monitored hot work activities to maintain fire safety and ensure OSHA and site compliance.
- Conducted fire watch during welding, cutting, and grinding operations to protect personnel and equipment.
- Oversaw confined space operations, ensuring adherence to OSHA regulations and site safety protocols.
- Implemented Foreign Material Exclusion (FME) procedures to protect equipment and maintain operational integrity.
- Followed FME protocols to prevent debris contamination during maintenance and outage activities.
- Maintained FME controls in accordance with plant procedures to ensure equipment reliability and safety.
Education
Bachelor of Science - Psychology
Skills
Behavior Observation
Data Collection & Documentation
De-escalation & Crisis Intervention
Therapeutic Communication
Patient Care
Active Listening
Behavior Management
Team Collaboration
Attention to Detail
Time Management
Timeline
Psychiatric Technician
State of Tennessee
04.2022 - 03.2025Read More
Temporary Mail Clerk
Canon USA
01.2022 - 02.2022Read More
Sales, Installation, and Clerical Worker
American Lighting and Safety
07.2018 - CurrentRead More
Journeyman Laborer
Various
03.2014 - 01.2020Read More
University of Tennessee
Bachelor of Science from Psychology
Read More