Richard Legere
Wells,ME
Summary
Results-driven leader with expertise in operational efficiency, team collaboration, and customer service. Proven track record in driving improvements and implementing quality assurance processes in diverse industries.
Overview
1
1
Language
47
47
years of professional experience
Work History
Owner
Sebago Woodworks
Westbrook, ME
07.2019 - Current
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member skills and assigned tasks to maximize team efficiency and productivity.
- Established streamlined processes to enhance workflow efficiency across the organization.
- Resolved customer complaints and issues promptly, reinforcing customer loyalty and brand reputation.
- Led safety initiatives to promote a secure working environment for all employees.
- Inspected each piece prior to shipping it out ensuring it met quality control standards.
- Fabricated, finished, and installed cabinets, countertops, tables, and other furniture items.
- Repaired antique or damaged furniture pieces according to customer request.
- Applied stains and finishes to enhance the appearance of the completed product.
- Cut timber, panels and other wooden materials according to measured dimensions.
- Read and interpret blueprints and drawings to determine specifications and calculate requirements.
Owner
Cottage in the Lane Motor Lodge
Wells, ME
07.1997 - 08.2019
- Managed daily operations of a hospitality business, ensuring guest satisfaction.
- Managed daily operations of the business, including hiring and training staff.
- Oversaw staff recruitment, training, and performance evaluations for all team members.
- Maintained quality standards for accommodations and services throughout the lodge.
- Handled financial management, including budgeting and expense tracking for the lodge.
- Coordinated maintenance and improvements to ensure optimal facility conditions.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
Owner/Regional Director of Operations
NCS Healthcare
Westbrook, Maine
07.1999 - 07.2017
- Managed daily operations of healthcare services and staff scheduling.
- Managed daily operations of the business, including hiring and training staff.
- Oversaw compliance with regulations and quality standards in patient care.
- Oversaw budgeting and financial management.
- Developed strategic partnerships with local healthcare providers and organizations.
- Analyzed operational workflows to identify areas for improvement and innovation.
- Led team meetings to communicate goals, updates, and best practices effectively.
- Maintained relationships with existing clients by providing superior customer service.
- Fostered a positive work environment that encouraged teamwork and collaboration.
General Manager of Operations
Hannaford Bros/Wellby Super drug
Portland, Maine
07.1979 - 07.1999
- Oversaw pharmacy operations, ensuring compliance with regulations and standards.
- Managed budget allocations for pharmacy resources and staff training programs.
- Implemented new technologies to streamline pharmacy workflows and improve efficiency.
- Collaborated with healthcare teams to improve pharmacy services and patient outcomes.
- Mentored pharmacists and interns, fostering professional development and knowledge sharing.
- Developed strategic initiatives to enhance medication management and patient safety.
- Oversaw the recruitment, hiring, training and evaluation of pharmacy personnel.
Education
Master of Science -
Massachusetts College of Pharmacy
Boston, MA08-1972
Skills
- Furniture manufacturing
- Blueprint reading
- Quality assurance
- Power tool operation
- Material takeoff
- Project management
- Customer relationship management
Languages
French
Limited
Affiliations
- Maintenance
- Repairs
- Power equipment
Timeline
Owner
Sebago Woodworks
07.2019 - Current
Owner/Regional Director of Operations
NCS Healthcare
07.1999 - 07.2017
Owner
Cottage in the Lane Motor Lodge
07.1997 - 08.2019
General Manager of Operations
Hannaford Bros/Wellby Super drug
07.1979 - 07.1999
Master of Science -
Massachusetts College of Pharmacy