Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Richard Leon Zghen

Doral,FL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Also to extend my knowledge and grow everyday.

Overview

7
7
years of professional experience

Work History

Captain

Grove Bay Group
02.2024 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Implemented upselling strategies that contributed to increased average check size per guest.


Captain

Fiola
06.2022 - 02.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Demonstrated adaptability during busy shifts by supporting other roles within the restaurant as needed.

Sales Manager Assistant/ Server

Centurion Group
05.2020 - 04.2022
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Build food contracts with private dining events of 30+ guests, assisting them with a three course menu and liquor package. Also managed a la carte events.
  • Maintained positive interactions with coworkers making sure we are all working in a good environment.


Banquet Captain

Hilton
03.2018 - 01.2020
  • Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
  • Coordinated with event planners for seamless event organization, leading to increased positive reviews.
  • Delivered exceptional guest experiences in hotel's main restaurant by taking orders, delivering food and managing all guest request.
  • Follow safety protocols and hotel procedure at all times.
  • In addition to serving i also worked in others areas of the Food and beverage department including room service, bar, breakfast, buffet and Banquets.
  • Established top VIP cliental in addition to leading large corporate and private event banquets.

Education

No Degree - Medicine

UBA- University of Buenos Aires
Buenos Aires, Argentina

High School Diploma -

Miguel Otero Silva
Venezuela
06.2016

Skills

  • Exceptional communication skills
  • Self motivated
  • Organized and efficient
  • Thrives in fast-paced environment
  • Team works skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Captain

Grove Bay Group
02.2024 - 12.2024

Captain

Fiola
06.2022 - 02.2024

Sales Manager Assistant/ Server

Centurion Group
05.2020 - 04.2022

Banquet Captain

Hilton
03.2018 - 01.2020

No Degree - Medicine

UBA- University of Buenos Aires

High School Diploma -

Miguel Otero Silva

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Richard Leon Zghen