Richard Liley
Orlando
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Physicalt Therapist Assistant
Select Sports
06.2023 - Current
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- Adapted exercises to suit varied ages and abilities for personalized patient care.
Physical Therapist Assistant
CORA
02.2021 - 12.2022
- Collaborated with PT to assist in assessment and modifications to plan of care.
- Observed and reported patient reaction to treatment or changes in condition, facilitating appropriate follow-up.
Event Guide
Universal Studios
06.2017 - 04.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Bartender
Potbelly's Bar
01.2015 - 05.2017
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
Bachelor of Science - Exercise Physiology
Florida State University
Tallahassee, FL05.2017
Associate of Science - Physical Therapy Assistance
Herzing University
Orlando, FL01.2021
Skills
- Problem Solving
- Emergency Response
- Team Collaboration
- Excellent judgment
- Verbal and Written Communication
- Relationship Building
- Safe service compliance
- Customer service expertise
Certification
Basic Life Support
Florida Responsible Vendor
Timeline
Physicalt Therapist Assistant
Select Sports
06.2023 - Current
Physical Therapist Assistant
CORA
02.2021 - 12.2022
Event Guide
Universal Studios
06.2017 - 04.2021
Bartender
Potbelly's Bar
01.2015 - 05.2017
Bachelor of Science - Exercise Physiology
Florida State University
Associate of Science - Physical Therapy Assistance
Herzing University
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