Richard Livingston
Felton,CA
Summary
Diligent professional with many years of experience maintaining seamless business operations. Supervises and trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in customer relations, educating customers on products and their value.
Overview
42
42
years of professional experience
Work History
Manager/Installer/Wood Finisher
Russell Hardwood Floors
Santa Cruz, CA
04/01/19 - Current
- Installed, sanded, and finished solid and engineered hardwood flooring in residential settings within the South Bay Area and Monterey Bay Area.
- As a manager:
- I took and returned phone calls, setup appointments for estimates, met clients and discussed all aspect of hardwood flooring.
- Wrote estimates, scheduled jobs, coordinated up to two crew schedules, managed up to 5 employees.
- Collected payments, made deposits and made sure jobs were fully completed and customers were satisfied.
Apprentice Butcher
Zanottos family market
Scotts Valley, CA
05.1982 - 02.1985
- Processed customer orders according to specifications using knives, saws, slicers, grinders, tenderizers, wrapping machines and scales.
- Assisted customers with product selection, advising on characteristics of various cuts and preparation suggestions.
- Wrapped all products in butcher paper for customers.
- Cleaned and maintained tools, equipment, and work areas in accordance with safety regulations.
Education
Public Services
Cabrillo College
Aptos, CAGeneral Studies
Cabrillo College
Aptos, CASkills
- Contract Management
- Business Administration
- Performance Management
- Operations Management
- Policy Implementation
- Workforce Management
- Project Management
- Customer Relationship Management (CRM)
- Team Leadership
- Schedule Preparation
- Product Management
References
References available upon request.
Timeline
Apprentice Butcher
Zanottos family market
05.1982 - 02.1985
Manager/Installer/Wood Finisher
Russell Hardwood Floors
04/01/19 - Current
Public Services
Cabrillo College
General Studies
Cabrillo College
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