Richard Machan
Peachtree Corners,GA
Summary
Dynamic problem-solver with a strong analytical mindset, dedicated to achieving ambitious development objectives within tight deadlines while delivering high-quality results Proactive and goal-oriented professional recognized for exceptional time management and adaptability, consistently demonstrating the ability to swiftly learn and apply new skills. Versatile in project management, collaboration, and innovative problem-solving, with a commitment to driving team success and contributing to organizational growth. Strong analytical, communication, and teamwork skills complement a positive attitude and dedication to continuous learning and professional development.
Overview
40
40
years of professional experience
Work History
Software Engineer
UPS Supply Chain Services
Alpharetta, GA
07.2019 - 11.2025
- I designed and then implemented over 50 full Warehouse/Company/Divisions and configuration updates in WMOS and Helix as well as provided troubleshooting for issues and served as a subject matter expert.
Senior Software Engineer
UPS Supply Chain Services
Alpharetta, GA
07.2019 - 07.2024
- In GWS (WMOS) Deployed 23 Unique Warehouse/Company Division and 6 Warehouses
- In GWS (WMOS) Executed 273 Configuration Projects
- Helix Created 6 Business Units, 3 Buildings, completed 3 Configuration projects, Configured 1 divisional warehouse
- Part of a rapid deployment team configuring Warehouse software for COVID Vaccine deployment
- Provided soft mentoring to IT Project manager
- Collaborated with cross-functional teams to identify and resolve technical challenges in software applications.
Sr. Manager of Client Services and Infrastructure
CMAC, Inc.
Alpharetta, GA
05.2005 - 07.2019
- In this position I managed multiple projects involving WMS, Systems Integration, and Automation for WMOS and other applications.
- I had overall responsibility for internal networks and systems, phone systems, IT policy, Security and Consultant Development.
- Developed Supply Chain Partner playbook for Atkins Nutritional, a nationwide supplier of Diet Foods, that allowed them to more easily integrate third party logistics providers into their supply chain.
- Designed and managed the development of a software interface for Interlink Technologies that allowed the TigerLink Call Button to be used by GM.
- Implemented a Warehouse Management System for Ryder Logistics at a Philips Consumer Lifestyles warehouse.
- Implemented a Warehouse Management System for Ryder Logistics at a Hewlett Packard warehouse.
- Implemented a Warehouse Management System for Ryder Logistics at a Pitney Bowes Canada warehouse.
- Implemented a Warehouse Management System for Ryder Logistics at Imperial Tobacco.
- Implemented a Warehouse Management System for Ryder Logistics at Applied Materials.
- Developed standards and tools for use with future implementations of PkMS and WMOS for Ryder Logistics.
- Worked with other ALMs to teach skills required to execute implementation projects at Ryder Logistics.
- Upgraded PKMS to WMOS in 2 warehouses for Ryder Logistics at Philips Consumer Electronics.
- Developed training program to 'Ryderize' CMAC employees for deployment on Ryder projects.
- Designed and managed the development of a software interface for Interlink Technologies that allowed TigerLink Call Buttons to be used with a variety of software packages at companies including Toyota, Mercedes, and Florida Power and Light.
- Implemented and maintained SaaS systems for time tracking and expense reporting.
- Implemented best practices to optimize resource allocation and reduce operational costs.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Senior Project Manager
CMAC, Inc.
Alpharetta, GA
03.2001 - 05.2005
- As a Senior Project Manager I was required to manage multiple projects involving the implementation of warehouse management systems including WMOS.
- This included leading design sessions, managing vendors and in-house staff to implement software and hardware.
- I was also responsible for training QA and Support staff.
- Relevant Accomplishments:
- Developed Supply Chain Partner playbook for Atkins Nutritional, a nationwide supplier of Diet Foods, that allowed them to more easily integrate third party logistics providers into their supply chain.
- Designed and managed the development of a software interface for Interlink Technologies that allowed the TigerLink Call Button to be used by GM.
- Implemented a Warehouse Management System for Ryder Logistics at a Philips Consumer Lifestyles warehouse.
- Implemented a Warehouse Management System for Ryder Logistics at a Hewlett Packard warehouse.
- Implemented a Warehouse Management System for Ryder Logistics at a Pitney Bowes Canada warehouse.
- Implemented a Warehouse Management System for Ryder Logistics at Imperial Tobacco.
- Implemented a Warehouse Management System for Ryder Logistics at Applied Materials.
- Developed standards and tools for use with future implementations of PkMS and WMOS for Ryder Logistics.
- Worked with other ALMs to teach skills required to execute implementation projects at Ryder Logistics.
- Upgraded PKMS to WMOS in 2 warehouses for Ryder Logistics at Philips Consumer Electronics.
- Developed training program to 'Ryderize' CMAC employees for deployment on Ryder projects.
- Designed and managed the development of a software interface for Interlink Technologies that allowed TigerLink Call Buttons to be used with a variety of software packages at companies including Toyota, Mercedes, and Florida Power and Light.
- Standardized internal IT processes for CMAC.
- Created utilization reporting and status reporting methods at CMAC.
- Implemented and maintained SaaS systems for time tracking and expense reporting at CMAC.
- Atlanta, Georgia (employee)
Senior Manager
Kurt Salmon Associates
Atlanta, Georgia
01.1999 - 02.2001
- As a Senior Manager I was required to manage multiple projects each ranging in value from $100,000 to over $1,000,000, serve as a subject matter expert, develop existing and new business opportunities, mentor employees, and manage employees.
- Developed an IT strategy for Gordon Holdings.
- Enabled Apple Seeds to free up more $200,000 worth of orders that were stuck in their ERP pending credit approval.
- Developed and executed a plan to implement warehouse for Global Sports, in only 4 months.
- Guided KB Kids through the selection of a WMS.
- Developed internal tools to allow KSA employees to access critical financial information on client companies that allowed for faster completion of assessments.
- Worked on a team to develop an e-commerce assessment tool kit for KSA.
Contractor/Technical Manager
Kurt Salmon Associates
Atlanta, Georgia
11.1991 - 12.1998
- As a Contractor/Technical Manager I was required to manage development projects, design and implement application modifications, integrate and interface applications with one another, manage technical staff, and serve as a subject matter expert.
- I was also responsible for staffing projects with contractors and internal staff and managing that staff through the completion of a project.
- Managed an implementation project for Marithé et François Girbaud.
- Developed an Email system on the AS 400 to allow clients to easily communicate with their customer support staff.
- Developed internal tools to manage products and manage version control.
- Managed the technical aspects of a project to implement Mozart and DCMS for Disney Collectables.
- Led cross-functional teams to enhance project delivery and client satisfaction.
- Developed strategic initiatives to streamline technology integration processes.
- Collaborated with stakeholders to define project scope and align objectives with business goals.
- Directed resource allocation for multiple projects, optimizing budget utilization and timelines.
- Coordinated with other departments effectively, integrating technical requirements into broader organizational goals seamlessly.
- Managed implementation of new technological improvements resulting in increased efficiency.
Contract Programmer Analyst
American Software
Atlanta, Georgia
11.1989 - 11.1991
- As a Contract Programmer Analyst, I was responsible for designing and developing modifications to the MRP and Order Processing modules of American Software’s Manufacturing Application.
Contractor/Project Manager
Omega Software Systems
Atlanta, Georgia
10.1988 - 11.1989
- As a contractor/Project Manager I was responsible for the design, development, testing and integrations made to the PRMS application for clients.
- Designed and developed a Trade Allowances module for inclusion in the base package.
- Designed and developed client specific modifications to the following modules: Shop Floor Control, Inventory Control, MRP, Order Processing, Process Control, Routing.
Team Leader
Fannie Mae Software Systems
Norcross, GA
07.1985 - 10.1988
- As a Team Leader, I was responsible for the design, development and integrations of patches and enhancements to the Secondary Marketing Package.
- I also served as a liaison with QA, an instructor for client training, and as primary troubleshooter for the Secondary Marketing Application.
Education
Bachelor of Science - Computer Science
Mercer University
Atlanta, GA01.1995
Skills
- Manhattan WMOS expertise
- Coaching and guidance
- Softeon Helix expertise
- Lifecycle management in software development
- Cross-functional collaboration
- Agile project management
- Project management
- Problem-solving and resolution
- PL/SQL programming
- Skilled in utilizing MS Office tools effectively
- Management of development teams
- Effective issue resolution
- Team Foundation Server expertise
- Application design expertise
- Proficient in Manhattan PkMS
- UNIX/Linux expertise
- ServiceNow expertise
- Effective team communication
Timeline
Software Engineer
UPS Supply Chain Services
07.2019 - 11.2025
Senior Software Engineer
UPS Supply Chain Services
07.2019 - 07.2024
Sr. Manager of Client Services and Infrastructure
CMAC, Inc.
05.2005 - 07.2019
Senior Project Manager
CMAC, Inc.
03.2001 - 05.2005
Senior Manager
Kurt Salmon Associates
01.1999 - 02.2001
Contractor/Technical Manager
Kurt Salmon Associates
11.1991 - 12.1998
Contract Programmer Analyst
American Software
11.1989 - 11.1991
Contractor/Project Manager
Omega Software Systems
10.1988 - 11.1989
Team Leader
Fannie Mae Software Systems
07.1985 - 10.1988
Bachelor of Science - Computer Science
Mercer University