Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Madden

Chicago,IL

Summary

Results-oriented Site Manager with over 17 years of experience in processing orders and supervising staff. Demonstrated strengths in quality assurance and attention to detail, ensuring effective communication with vendors and timely order fulfillment.

Overview

19
19
years of professional experience

Work History

Site Manager

IST Management Services
03.2009 - Current

Daily processing of incoming UPS and USPS orders

Produced and sent out Weekly AAMA mailings

Took care of the printing needs for the AAMA office

Supervision of fellow IST employees at the AAMA

Uploaded incoming CEU Excel spreadsheets from both individuals and schools

Ordering office supplies for the AAMA office

Sent out daily UPS orders

Maintained stock levels of AAMA Monographs and other promotional materials

Processed incoming CEU tests for customers credit

Managed communications with vendors and repair professionals

Processing Associate

Fiserv
06.2007 - 05.2008

Processed incoming mail at a medical billing facilities lockbox

Sorted mail and delivered to the mail to the specific lockbox for processing

Scanned batches of processed bills for computer storage

Education

Associate of Science - Liberal Arts

Moraine Valley Community College
Palos Hills, IL
05-1994

Skills

  • Great Customer Service skills
  • Fluent with UPS Worldship, Excel, Aptify, Microsoft Word
  • Problem-solving
  • Quality assurance
  • Accurate Data entry

Timeline

Site Manager

IST Management Services
03.2009 - Current

Processing Associate

Fiserv
06.2007 - 05.2008

Associate of Science - Liberal Arts

Moraine Valley Community College