Richard Magaña
Arleta,CA
Summary
Dynamic professional with a proven track record at Clear Choice Group, excelling in operational efficiency and employee development. Skilled in implementing strategic improvements and software solutions, enhancing productivity. Adept at fostering team communication and coaching staff to deliver exceptional service, ensuring a high standard of operational excellence. Proficient in data management and performance evaluation.
Overview
14
14
years of professional experience
Work History
Assistant Operations Manager
Clear Choice Group
05.2018 - 12.2024
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Coordinated with General Manager in different operational issues and promotional activities.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
- Reduced downtime, conducting regular maintenance checks and balances.
- Implemented new software solutions to automate routine tasks.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Teacher
Ilead Pacoima
08.2015 - 06.2017
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Teacher
Valor Academy Charter Middle School
08.2010 - 06.2015
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Education
Bachelor of Arts - Applied Psychology
California State University Sacramento
Sacramento, CA06-2009
Skills
- Efficient Operational Strategy Development
- Operational Efficiency Management
- Efficiency Improvement
- Employee supervision
- Purchasing and planning
- Project management
- New employee hiring
- Policy enforcement
- Hiring and onboarding
- Proficient in Google Suite program
- Data management
- Staff training/development
- Database maintenance
- Performance evaluation and monitoring
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved completion of multiple contracts on high rise buildings by project managing with accuracy and efficiency.
- Achieved creating all digital files by introducing Google Suite for all contracts and going digital.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Assistant Operations Manager
Clear Choice Group
05.2018 - 12.2024
Teacher
Ilead Pacoima
08.2015 - 06.2017
Teacher
Valor Academy Charter Middle School
08.2010 - 06.2015
Bachelor of Arts - Applied Psychology
California State University Sacramento
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