Richard Mays
Niceville,FL
Summary
I am looking to obtain a position that will enable me to use my strong interpersonal communication attributes and management skills to learn, help develop others, and grow as an individual. Considerable amount of experience in management focused on quality and efficient service, with exceptional written and verbal interpersonal communication skills. Motivated, quick to learn with an eagerness to acquire new skills. Strong ability to effectively multi-task in a fast-paced environment and work within a team. Always energetic, cheerful and hardworking in any environment. Leadership skills with the ability to increase employee productivity and teach others to their full potential.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Service Technician
Woda Cooper Companies
Freeport,Fl
11.2024 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Janitorial work in and around property.
- Complete work orders in order received in a timely manner.
- Work with vendors on property.
Customer Relations Specialist
McClellands LLC
De Funiak Springs, FL
08.2022 - Current
- Mobile home transport and setting company.
- Customer Service
- Cash Handling
- Estimate writing
- Bid work for job sites
- Pilot Driving
- Setting homes on block
Lead Boiler Operator
Rosboro Lumber
Springfield, OR
12.2018 - 08.2022
- Team lead, employee time management, run and operate loader and skidsteer, keep boiler pressure stable to run efficiently, supply kilns steam for drying lumber.
Team Lead
Graton Custom Landscapes
Junction City, OR
09.2016 - 12.2018
- Responsible for initiating and upkeep of commercial and residential landscaping clients
- Operate and maintain company equipment including but not limited to: Truck and trailer, gas powered lawn equipment, heavy machinery in yard: excavator, dump truck, skid steer, loaders, backhoe, track hoe.
- Create and oversee client paperwork and accounts
- Train new employees
- Working knowledge of proper use and distribution of chemicals to treat and improve properties
- Sell services and enhancements to new and existing customer base.
Account Manager
John Bowers Landscaping and Construction
Klamath Falls, OR
07.2015 - 08.2016
- Assisted customers with questions and product selections, handled customer issues.
- Oversaw safety compliance for all employees, including monthly safety meetings
- Trained new employees with the skills and knowledge they needed to succeed in the company
- Ensured inventory was correct, ordered product when necessary
- Managed department personnel
- Created and distributed department specific marketing materials to match current promotions and product available
- Ran community outreach from company, once a year charity function.
- Accounting for client specific charges, ensured all billing was correct and in a timely matter.
Assistant Driller
Aqua Source Drilling
Hoonah, AK
03.2011 - 06.2015
- Transported company drilling equipment to and from location
- Set up and maintain drilling rig on site until job completion
- Welded flanging for Geo thermal and Water wells.
- Set loops for Geo thermal drill.
- Operate heavy machinery per job site requirement
Pipe Fitter
Morgan Contracting
Baker, FL
02.2008 - 02.2011
- Install piping for reclaim water systems
- Commercial plumbing for school district
- Storm Water and Sewer installation
- Re-pipe and maintain water facility
- Operation of heavy equipment per job needs
Education
High school - undefined
Klamath Union
Klamath Falls, ORAssociate - Business Management
Okaloosa/Walton Community College
Skills
- Motivated, quick to learn with an eagerness to acquire new skills
- Leadership skills with the ability to increase employee productivity and teach others to their full potential
- Considerable amount of experience in management focused on quality and efficient service, with exceptional written and verbal interpersonal communication skills
- Strong ability to effectively multi-task in a fast-paced environment and work within a team
- Always energetic, cheerful and hardworking in any environment
- Heavy Equipment Operation
- Loader Operation
- Welding
- Plumbing
- Automotive Repair
- Mowing
- Blueprint Reading
- Mechanical Knowledge
- Construction Management
- Boiler
- Forklift
- Troubleshooting
- Facilities Maintenance
- Construction
- Lawn Care
- Microsoft Office
- Quality Assurance
- Carpentry
- Equipment Repair
- Farming
- Tractor-Trailer
- Supervising Experience
- Landscape Maintenance
- Brake Repair
- Handyman
- Mechanic Experience
Certification
Driver's License
Timeline
Service Technician
Woda Cooper Companies
11.2024 - Current
Customer Relations Specialist
McClellands LLC
08.2022 - Current
Lead Boiler Operator
Rosboro Lumber
12.2018 - 08.2022
Team Lead
Graton Custom Landscapes
09.2016 - 12.2018
Account Manager
John Bowers Landscaping and Construction
07.2015 - 08.2016
Assistant Driller
Aqua Source Drilling
03.2011 - 06.2015
Pipe Fitter
Morgan Contracting
02.2008 - 02.2011
High school - undefined
Klamath Union
Associate - Business Management
Okaloosa/Walton Community College