William Ennis Mondragón
Englewood,CO
Summary
Automotive Technician for now 4 years who excels in fast-paced environments looking for new growth opportunities. I have worked on cars since a child and have been drawn to the EV Manufacturing Scene. I have the hunger for knowledge and experience as well as would love to grow and master what I set my mind to! I have experience working Automotive Sales, Mobile Technician, Shop Technician, as well as a Parts Advisor and willing to balance whatever is thrown at me!
Overview
14
14
years of professional experience
1
1
Certification
Work History
Service Technician
Tesla
Buena Park, CA - Littleton, CO
08.2022 - 04.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected Vehicles and Equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
- Worked with diverse types of weather and ground conditions.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Picker
Amazon
San Bernardino, CA
02.2022 - 08.2022
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Removed items from shelves or storage bins and scanned tags.
Automotive Technician
Outta Nowhere
Southern California Region
05.2010 - 08.2022
- Nowhere(Family Owned Business), Brake Trained
- Oil Change Trained
- Rotor Service Trained
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated and balanced tires on different types of vehicles.
Mattress Assembler
Avocado Mattress Warehouse
11.2021 - 02.2022
- Trained new employees on the Assembly line
- Shipping/Receiving
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Conducted quality assurance inspections on finished components and identified issues.
- Disassembled, reassembled and corrected changeover.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
Team Leader
Knotts Berry Farm Cedar Fair
06.2021 - 01.2022
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Led team of Number members while providing exceptional customer service.
Education
Temescal Canyon High School
Lake Elsinore, CaliforniaAutomotive Service - Automotive Mechanics
UEI College
Garden Grove, California01.2023
Skills
- Mechanics, Automotive Detailing, Trained on different levels of automotive skills,
- Capable of balancing multiple tasks and responsibilities maintaining an efficient performance
- Fast paced worker, Can learn new skills fairly quick
- Very motivated to see things done from start to finish
- Staging and Sorting
- Integrity and Dependability
- Customer Experience
- Team Goals
- Teamwork Skills
- Goal-Setting and Prioritization
Additional Information
- References
- Alexander Perez (562)208-9020
- Jennifer Simplicio (951) 231-4527
- Ricardo Ruiz (949) 910-6809
Certification
- ASE Refrigerant Recovery and Recycling Certified
Timeline
Service Technician
Tesla
08.2022 - 04.2024
Picker
Amazon
02.2022 - 08.2022
Mattress Assembler
Avocado Mattress Warehouse
11.2021 - 02.2022
Team Leader
Knotts Berry Farm Cedar Fair
06.2021 - 01.2022
Automotive Technician
Outta Nowhere
05.2010 - 08.2022
Temescal Canyon High School
Automotive Service - Automotive Mechanics
UEI College