Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Websites
Timeline
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Richard McDowell

Richard McDowell

Shawnee,KS

Summary

Energetic and knowledgeable training and development professional versed in facilitating for and developing small/ large groups in any level of leadership. I specialize in virtual and in-person training to create the most premium, fun, interactive and retention based sessions possible. With my extensive self-guided research in human psychology, neuroscience and relationships, I ensure I get the most impact out of every session and interaction.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Leadership Development & Training Specialist

Nike
Kansas City, KS
07.2016 - 07.2024
  • Facilitated classroom training sessions across 5 states (Kansas, Missouri, Iowa, Nebraska, Minnesota) for leaders and employees with anywhere from 2 - 100 attendees.
  • Delivered virtual instructor-led training sessions via video conferencing technology across Stores, Districts, Territories and North America impacting anywhere from 5- 2500 attendees.
  • Assisted in developing training plans for new hires and existing employees to ensure the best possible onboarding experience.
  • I was the point person/Trainer in charge of delivering and testing out a training called "Teaming" which was highly impactful and became my main focus for in-person trainings due to its high success rate.
  • Collaborated with experts outside my area of expertise to influence cross functional training and gather important insights to take back to my teams.
  • Managed multiple projects simultaneously while adhering to tight deadlines.
  • Provided ongoing coaching and mentoring services to help learners improve their skillsets.
  • Conducted train-the-trainer sessions to ensure trainers are prepared to deliver courses effectively.
  • Developed and maintained training materials, including job aids, handouts, and presentations.
  • Implemented performance management systems to track employee progress against established goals.
  • Created assessments to evaluate the effectiveness of training programs.
  • Awarded certificates to employees who completed training to recognize accomplishments, boosting motivation and retention.

Sales Floor Manager

Nike Factory Store
Kansas City, KS
06.2015 - 07.2016
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Conducted performance reviews for team members.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Enhanced team morale and retention through recognition programs and career development opportunities.

Stockroom Supervisor

Nike Factory Store
Osage Beach, MO
06.2014 - 06.2015
  • Managed an entire stockroom by organizing and maintaining high quantities of inventory through providing guidance, training and best practices to a stockroom team.

Full-time Employee

Nike Factory Store
Branson, MO
06.2008 - 06.2014
  • High level employee who specialized in training peers with my knowledge and expertise around products and practices.

Education

High School Diploma -

School of The Osage
Osage Beach, MO
05-2007

Skills

  • Quick learner and great memorization skills
  • Informative, Interactive and fun Classroom experiences
  • Leadership Development training
  • Team Bonding sessions/ Competitions
  • In-person & Virtual Training delivery
  • Workshop Facilitation
  • Training Program Design
  • Creating and crafting solutions for growth and development in a 1 on 1 or group setting
  • Excellent follow-up and accountability

Affiliations

  • I am currently running a Podcast called The 98 Percent Podcast: Real Stories/ Real People to help build connection in the world. Goal is to build connection in a world where people feel more isolated than ever.
  • I am a musician and just released my latest album "Into the Abyss" by Nightmare Nevermore. I write music and play multiple instruments. (Guitar, sing, drums, bass, piano.)
  • I workout at the gym 5 days a week to keep my health and body in top shape.

Accomplishments

  • I received multiple promotions throughout my career with Nike. Started on the ground level and worked my way up to the current role of NAX Trainer which is a coveted training role that only 25 positions are available across North America.
  • Received multiple entries of positive feedback on how the trainings I conducted impacted the teams and elevated the leaders to another level.
  • I was given the opportunity to lead the entire Central Training NAX Trainer Team for a few months as a stretch assignment.

Certification

  • I received training certifications in the following Nike Curriculums: Facilitation Skills, Feedback Labs, Discover Labs(Career Development), Managing Change, Teamwork, Sales Floor Leadership, Leadership Defined, Rookie Training Camps (Onboarding Content) & Teaming.

Timeline

Leadership Development & Training Specialist

Nike
07.2016 - 07.2024

Sales Floor Manager

Nike Factory Store
06.2015 - 07.2016

Stockroom Supervisor

Nike Factory Store
06.2014 - 06.2015

Full-time Employee

Nike Factory Store
06.2008 - 06.2014

High School Diploma -

School of The Osage
Richard McDowell