Richard McFadden
JaniTek Cleaning Solutions
Lodi,CA
Summary
Dependable supervisor with experience leading teams of up to 50+ employees in janitorial, warehouse, and retail environments. Skilled in staff training, inventory management, and maintaining compliance with safety and facility guidelines. Proficient in shipping and receiving software, equipment operation, and resolving stakeholder concerns to ensure smooth operations and high-quality service. Authorized to work in the US for any employer
2
Languages
1
Certification
9
years of professional experience
Work History
Janitorial Supervisor
2 Years 7 Months- Managed staff and oversaw cleaning quality and safety, ensuring compliance with regulations and achieving high cleanliness standards
- Managed scheduling and supply management, ensuring optimal resource allocation and preventing supply shortages
- Resolved complaints and communicated with stakeholders, enhancing client satisfaction and response efficiency
- Executed comprehensive janitorial tasks during staff shortages, maintaining uninterrupted service and operational continuity
Warehouse Supervisor
2 Years 5 Months- Supervised warehouse staff and daily activities to ensure operational efficiency, Managed and evaluated warehouse productivity, providing actionable reports for continuous improvement, Tracking and coordinating the receipt, storage, and timely delivery of goods and materials, Ordering supplies and maintaining suitable inventory levels, Checking orders, bills, items received, inventory, and deliveries for accuracy, Maintaining records, reporting relevant information, and preparing any necessary documentation, Ensuring basic maintenance standards and compliance with health and safety regulations.
Shift Lead/Customer Service Associate
1 Year 6 Months- Resolved customer inquiries and led the customer service team, improving resolution times and customer satisfaction
- Ensured daily operations ran smoothly by assisting with management tasks, maintaining consistent store performance
- Executed various responsibilities during staff shortages, ensuring uninterrupted service and operational efficiency
Lead Fence Installer
2 Years 10 Months- Led site operations with a three-year track record of providing quality leadership and construction work, ensuring project completion on schedule
- Demonstrated expertise in equipment operations, increasing efficiency and reducing equipment downtime
- Managed construction projects by reading and interpreting blueprints, ensuring accurate and high-quality installations
- Applied excellent knowledge of operation and safety protocols for diverse industry equipment, reducing workplace accidents
Education
High school diploma
Skills
Sanitation management
Safety compliance
Inventory control
Supply chain logistics
Staff scheduling software
Complaint resolution
Data entry
Budget management
Production quality standards
Order fulfillment
Upselling
Stakeholder engagement
Accomplishments
- Cut supply and chemical expenditures by 10% to 20% through strict inventory controls and bulk purchasing and by training staff on correct dilution and application techniques.
- Decreased equipment repair costs by setting up a regular preventive maintenance schedule for buffers, scrubbers, and vacuums.
- Boosted facility cleanliness audit scores from an average of 80% to over 95%.
- Achieved a consistent 98% client satisfaction rating on monthly reviews.
- Maintained a 100% compliance rate on health, sanitation, and OSHA safety standards.
Certification
- Forklift Certification
- Pallet Jack Certification
- Drivers License
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Janitorial Supervisor
JaniTek Cleaning Solutions
01.2024 - Current
Warehouse Supervisor
thyssenkrupp
08.2021 - 01.2024
Shift Lead/Customer Service Associate
Grocery Outlet
02.2020 - 08.2021
Lead Fence Installer
Bates Fencing
04.2017 - 02.2020
Tokay High School
High school diploma