Richard Melo
Bronx
Summary
Dynamic and results-oriented professional with a proven track record in customer service and sales, honed at Foot Locker Corporation. Excelled in enhancing customer experiences and surpassing sales targets through exceptional interpersonal communication and product knowledge. Bilingual with expertise in Microsoft Office, demonstrating a blend of technical proficiency and mediation skills.
Overview
6
6
years of professional experience
Work History
Child Care Worker
Lutheran Social Services of New York
02.2024 - Current
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
Sales Representative
Foot Locker Corporation
05.2020 - 08.2021
- Operated cash registers and handled monetary transactions
- Assisted and greeted customers with sales
- Stocked and organized shelves
-Met management targets and exceeded standards
Crew Trainer
Mcdonalds Food Corporation
05.2019 - 05.2020
- Instructing and motivating crew to do their part.
- Keeping the restaurant clean and organized.
- Monitoring employee performance
- Making sure food safety rules are followed and enforced.
- Serving customers
Education
No Degree - Associates of Science, Business Management
Bronx Community College
Bronx, NY05-2025
Skills
- Customer service
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Bilingual in both English and Spanish
- 2 years of Customer Service experience
- 5 years of driving experience; NYS Class D driver's license in good standing
- Mediation and problem solving skills
- Proficient in Microsoft Word, Outlook, Excel, and Powerpoint, 50 wpm typing
- Active listening and excellent communication skills
Timeline
Child Care Worker
Lutheran Social Services of New York
02.2024 - Current
Sales Representative
Foot Locker Corporation
05.2020 - 08.2021
Crew Trainer
Mcdonalds Food Corporation
05.2019 - 05.2020
No Degree - Associates of Science, Business Management
Bronx Community College
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