Summary
Work History
Education
Skills
Timeline
Generic

Richard Mena

Bakersfield,CA

Summary

Proactive and customer-focused, I excelled at Nutritious N Delicious, enhancing sales through personalized beverage creation and exceptional service. Adept in cash handling and fluent in a second language, I leveraged my friendly demeanor and attention to detail to foster a positive and efficient environment, significantly contributing to team success and customer satisfaction.

Work History

Barista

Nutritious N Delicious
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Customer Service Cashier

Nutritious N Delicious
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.

Education

High School Diploma - General Studies

East Highschool
Bakersfield, CA
12.2024

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Opening and closing duties
  • Cleanliness
  • Order taking
  • Cash register operation
  • Up-selling
  • Excellent math skills
  • Product upselling
  • FLUENT IN LANGUAGE
  • Sales expertise
  • Smoothie making
  • Positive and professional
  • Coffee and tea expertise
  • Dining room maintenance
  • Customer service
  • Teamwork and collaboration
  • Reliable and dependable

Timeline

Barista

Nutritious N Delicious

Customer Service Cashier

Nutritious N Delicious

High School Diploma - General Studies

East Highschool

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Richard Mena