Summary
Overview
Work History
Skills
Accomplishments
Professional References
Professional Overview
Certification
Languages
Timeline

Richard Mendoza

McAllen,TX

Summary

Dedicated healthcare professional with extensive experience in home health and hospice, specializing in wound care treatments. Over 20 years of experience, skills honed and consistently demonstrated a strong commitment to proper documentation following updated Medicare guidelines. Proficient in the use of EMR and communication platforms, consistently recognized for providing exceptional patient care. Proven track record of building strong client relationships and driving revenue growth. Through effective negotiation and strategic planning, enhances client satisfaction and retention. Successfully managed key accounts and adapted to dynamic business environments, ensuring success in meeting organizational goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Account Manager - B2B Business Development

Pivotal Med Supply
05.2024 - 02.2025
  • Implemented creative marketing strategies that led to increased brand visibility and awareness among target customers.
  • Secured new business opportunities through networking and relationship-building activities.
  • Developed an in-depth understanding of industry trends, enabling better anticipation of client needs and staying ahead of competitors.
  • Nurtured long-term relationships with key clients, resulting in increased repeat business and referrals.
  • Consistently met or exceeded monthly sales targets by effectively managing leads and closing deals.
  • Streamlined sales processes, improving overall efficiency and reducing time spent on administrative tasks.

Medical Sales Associate

Next Science
09.2023 - 04.2024
  • Enhanced company reputation in the industry with exceptional customer service, resulting in increased referrals from existing clients.
  • Leveraged strong problem-solving skills to address customer objections and concerns, converting potential barriers into sales opportunities.
  • Exceeded sales targets consistently by utilizing strong negotiation tactics and persuasive selling techniques.
  • Actively participated in continuous professional development initiatives to enhance personal expertise within the medical sales field.

LVN

Allstate Hospice
03.2017 - 08.2023

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  • Administered medications accurately and in a timely manner, ensuring proper treatment for various conditions.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Monitored vital signs and assessed patients regularly, swiftly identifying any changes in condition and addressing concerns promptly.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Provided high-quality wound care, reducing the risk of infection and promoting timely healing.

LVN

A New Hope Home Health
06.2015 - 01.2017
  • Administered medications accurately and in a timely manner, ensuring proper treatment for various conditions.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Mentored new LVN hires through the orientation process, sharing expertise to support their integration into the team successfully.
  • Monitored vital signs and assessed patients regularly, swiftly identifying any changes in condition and addressing concerns promptly.

Business Development Specialist

Lifetouch Home Health
10.2014 - 06.2015
  • Expanded client base by identifying and targeting new business opportunities through market research and analysis.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
  • Improved lead generation efforts by refining prospecting techniques, resulting in higher-quality leads for the sales team.
  • Developed and executed strategic sales plans, resulting in increased revenue and profitability for the company.

Business Development Specialist

National Nursing & Rehab
06.2014 - 10.2014
  • Expanded client base by identifying and targeting new business opportunities through market research and analysis.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Developed and executed strategic sales plans, resulting in increased revenue and profitability for the company.

Patient Care Advocate

Legacy Hospice
01.2012 - 01.2014
  • Developed strong relationships with local pharmacies to expedite prescription refills and prevent gaps in medication therapy.
  • Demonstrated empathy toward diverse patient populations, building trust through compassionate interactions.
  • Enhanced patient satisfaction by addressing concerns and providing clear communication on treatment plans.

LVN

Basel Home Health
01.2010 - 01.2012
  • Administered medications accurately and in a timely manner, ensuring proper treatment for various conditions.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Monitored vital signs and assessed patients regularly, swiftly identifying any changes in condition and addressing concerns promptly.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.

LVN

New Life
01.2008 - 01.2010
  • Administered medications accurately and in a timely manner, ensuring proper treatment for various conditions.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Monitored vital signs and assessed patients regularly, swiftly identifying any changes in condition and addressing concerns promptly.

LVN

House Calls
01.2007 - 01.2008
  • Administered medications accurately and in a timely manner, ensuring proper treatment for various conditions.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Monitored vital signs and assessed patients regularly, swiftly identifying any changes in condition and addressing concerns promptly.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.

Skills

  • Skilled in Venipuncture
  • Negative Pressure Wound Therapy
  • Advanced Wound Care
  • Software: Allscripts, Pointcare, Kinnser , MJS
  • Effective Task Management
  • Punctual Work Execution
  • Product and service sales

Accomplishments

    Demonstrated ability to drive revenue growth and expand market

    Able to build strong relationships with current customers, identify new opportunities and adjust to any company changes

Professional References

  • Joe Perales NP, (956) 483-9942
  • Chris Perez, RN Casemanager, (956) 467-3138
  • Frank Godinez MSW, (219) 614-1124

Professional Overview

Dedicated healthcare professional with home health and hospice experience specializing in woundcare treatments. Within the last 16 years I’ve developed my skills and demonstrated proper documentation following updated Medicare guidelines. Proficient with EMR and communication platforms, continuously recognized from different organizations and family members for patient care. Becoming a patient advocate has allowed me to succeed in territory development throughout my career. Established rapport with physicians and corresponding clinics, maintaining these relationships throughout professional career. Experienced in Networking and collaborating with private offices and nursing homes.

Certification

Nursing License: LVN 196543

Languages

Spanish
Full Professional

Timeline

Account Manager - B2B Business Development - Pivotal Med Supply
05.2024 - 02.2025
Medical Sales Associate - Next Science
09.2023 - 04.2024
LVN - Allstate Hospice
03.2017 - 08.2023
LVN - A New Hope Home Health
06.2015 - 01.2017
Business Development Specialist - Lifetouch Home Health
10.2014 - 06.2015
Business Development Specialist - National Nursing & Rehab
06.2014 - 10.2014
Patient Care Advocate - Legacy Hospice
01.2012 - 01.2014
LVN - Basel Home Health
01.2010 - 01.2012
LVN - New Life
01.2008 - 01.2010
LVN - House Calls
01.2007 - 01.2008
Richard Mendoza